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Eric M. Email & Phone Number

Lead Principal Customer Success Manager @ HubSpot | Strategic Accounts at HubSpot
Location: Greater Boston, United States, United States 10 work roles 2 schools
1 work email found @hubspot.com 1 phone found area 617 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email e****@hubspot.com
Direct phone (617) ***-****
LinkedIn Profile matched
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Current company
HubSpot
Role
Lead Principal Customer Success Manager @ HubSpot | Strategic Accounts
Location
Greater Boston, United States, United States
Company size
1 employees

Who is Eric M.? Overview

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Quick answer

Eric M. is listed as Lead Principal Customer Success Manager @ HubSpot | Strategic Accounts at HubSpot, a company with 1 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at hubspot.com, phone signal with area code 617, and a matched LinkedIn profile for Eric M..

Eric M. previously worked as Lead Principal Customer Success Manager, Strategic Accounts at Hubspot and Team Lead, Customer Success at Hubspot. Eric M. holds Bachelor Of Arts (B.A.), Communication from Bryant University.

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Email format at HubSpot

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*@hubspot.com
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Profile bio

About Eric M.

As a Principal Customer Success Manager for Strategic Accounts at HubSpot, I spearhead the development and execution of customer success strategies for key strategic accounts, ensuring alignment with organizational goals and customer satisfaction. With over five years of experience in customer success roles, I have a proven track record of establishing and nurturing long-term relationships with C-level executives and key stakeholders, driving revenue growth, and delivering exceptional customer experiences.My core competencies include cross-functional collaboration, upsell and cross-sell optimization, customer retention and loyalty, and strategic account management. I am passionate about helping others succeed, whether it is my customers, my team, or my organization. I am always eager to learn, innovate, and challenge myself to achieve excellence in my field. My mission is to empower businesses to grow better with HubSpot's powerful and user-friendly platform.

Listed skills include Social Media, Public Speaking, Writing, Radio Broadcasting, and 14 others.

Current workplace

Eric M.'s current company

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HubSpot
Hubspot
Lead Principal Customer Success Manager @ HubSpot | Strategic Accounts
2nd Floor, Cambridge, MA 02141, us
Website
hubspot.com
Employees
1
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10 roles · 14 years

Eric M. work experience

A career timeline built from the work history available for this profile.

Lead Principal Customer Success Manager, Strategic Accounts

Current
Hubspot

Cambridge, Massachusetts, US

Oct 2024 - Present

Team Lead, Customer Success

Current
Hubspot

Cambridge, Massachusetts, US

-Led and motivated a high-performing customer success team, fostering a collaborative environment and ensuring the team's success as a whole. -Provided personalized coaching and professional development recommendations for team members, contributing to both individual and collective success.-Actively engaged in peer coaching and feedback discussions.

Mar 2024 - Present

Principal Customer Success Manager, Strategic Accounts

Hubspot

Cambridge, Massachusetts, US

-Spearheaded the development and execution of customer success strategies for key strategic accounts, ensuring alignment with organizational goals and customer satisfaction.-Established and nurtured long-term relationships with C-level executives and key stakeholders within strategic accounts, serving as the primary point of contact for all customer.

Feb 2021 - Nov 2024

Team Lead, Customer Success

Hubspot

Cambridge, Massachusetts, US

-Took charge of the recruitment process, interviewing and vetting candidates to identify top talent aligned with the team's goals and values.-Played a key role in restructuring the team's interview process, contributing to improvements by updating the format to enhance the overall efficiency and effectiveness of candidate evaluation.-Offered mentorship to.

Feb 2022 - Oct 2022

Senior Channel Consultant

Hubspot

Cambridge, Massachusetts, US

Sep 2019 - Feb 2021

Channel Consultant

Hubspot

Cambridge, Massachusetts, US

Sep 2017 - Sep 2019

Manager, Customer Support Team

Propel Marketing (Now Thrivehive)

-Built and Scaled the Customer Service Function: Led the creation, development, and execution of Propel’s first and only dedicated customer service team, a foundational shift that enabled the company to better manage client relationships and drive retention.-Team Leadership & Cross-Functional Collaboration: Managed a diverse team of 17 employees, including.

Mar 2016 - Jul 2017

Campaign Volunteer

Gabriel Gomez For U.S. Senate Campaign

Performed a variety of duties for the 2013 special election campaign, including phone banking, recruiting volunteers, and assisting at events.

2013 - 2013

War Room And Political Intern

Romney For President

Baltimore, US

-Monitored and alerted national, state and local news, via print, television and social media outlets in real time to ensure the campaign was informed and prepared in its messaging.-Responded to inbound inquiries via email and phone from donors, volunteers, and constituents asking wide-ranging questions about the campaign, election, and the candidate..

2012 - 2012

On-Air Intern

Wbz-Fm 98.5 The Sports Hub

-Worked with the CBS producers, actively researched current events and news utilizing social media outlets.-Answered calls for the show and talked to callers. Also coordinated contest calls-Helped with show preparation prior the start of the show.

Jan 2011 - May 2011
Team & coworkers

Colleagues at HubSpot

Other employees you can reach at hubspot.com. View company contacts for 1 employees →

BN Brett Noland Brett Noland Colleague at Hubspot United States, United States View → EM Erik Morales Erik Morales Colleague at Hubspot Fairview, Oregon, United States, United States View → AN Adarsh Noronha Adarsh Noronha Colleague at Hubspot Singapore, Singapore View → SS Scott Smith Scott Smith Colleague at Hubspot Savage, Minnesota, United States, United States View → MD Matthew Daniel Matthew Daniel Colleague at Hubspot Greater Boston, United States, United States View → PM Pamela Murray Pamela Murray Colleague at Hubspot Dublin, County Dublin, Ireland, Ireland View → BS Bernd Schmidt Bernd Schmidt Colleague at Hubspot Garmisch-Partenkirchen, Bavaria, Germany, Germany View → HC Henry Cannon Henry Cannon Colleague at Hubspot Kansas City Metropolitan Area, United States, United States View → RB Rob Battaglia Rob Battaglia Colleague at Hubspot Boston, Massachusetts, United States, United States View → SH Shane Hardy Shane Hardy Colleague at Hubspot Moodus, Connecticut, United States, United States View →
2 education records

Eric M. education

Bachelor Of Arts (B.A.), Communication

Bryant University

Education record

Cohasset High School
FAQ

Frequently asked questions about Eric M.

Quick answers generated from the profile data available on this page.

What company does Eric M. work for?

Eric M. works for HubSpot.

What is Eric M.'s role at HubSpot?

Eric M. is listed as Lead Principal Customer Success Manager @ HubSpot | Strategic Accounts at HubSpot.

What is Eric M.'s email address?

AeroLeads has found 1 work email signal at @hubspot.com for Eric M. at HubSpot.

What is Eric M.'s phone number?

AeroLeads has found 1 phone signal(s) with area code 617 for Eric M. at HubSpot.

Where is Eric M. based?

Eric M. is based in Greater Boston, United States, United States while working with HubSpot.

What companies has Eric M. worked for?

Eric M. has worked for Hubspot, Propel Marketing (Now Thrivehive), Gabriel Gomez For U.S. Senate Campaign, Romney For President, and Wbz-Fm 98.5 The Sports Hub.

Who are Eric M.'s colleagues at HubSpot?

Eric M.'s colleagues at HubSpot include Brett Noland, Erik Morales, Adarsh Noronha, Scott Smith, and Matthew Daniel.

How can I contact Eric M.?

You can use AeroLeads to view verified contact signals for Eric M. at HubSpot, including work email, phone, and LinkedIn data when available.

What schools did Eric M. attend?

Eric M. holds Bachelor Of Arts (B.A.), Communication from Bryant University.

What skills is Eric M. known for?

Eric M. is listed with skills including Social Media, Public Speaking, Writing, Radio Broadcasting, Radio Production, People Skills, Twitter, and Facebook.

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