Responsible for coordinating international projects and organizing impactful meetings by managing complex agendas. Ensuring the highest service quality along with the smooth workflow of ongoing tasks and proposals. Working under tight time constraints, solution-oriented, arrangements for international travel to ensure efficient usage of client’s time. Apart from facilitating various business meetings and dealing with a range of internal and external clients.

Registration, control and audition of various local charges (Ex: Manifest Correction Fee, Late Payment Fee, Extra Seal Fee etc.) also the registration of the local customer’s agreements in the financial system. Accomplishments: Development of automated spreadsheets to gather information used to accomplish the daily tasks therefore reducing the time taken to do so.

Export booking distribution to multiple teams divided by countries, which would process those bookings to their specific countries in Europe and Brazil, as daily contact with the European agencies to assist in the workflow, optimization of work processes such as the development of spreadsheets used in the daily activities of the employees, checking import rules with other countries agencies around the World, assisting the department coordination with the daily issues, including SOP writing and the daily preparation of reports. Accomplishments: Development of automated distribution lists reducing the distribution time from between 15 to 20 minutes to 2 to 5 minutes per list.

Inputting and Auditing of Export Bill of Ladings from Brazil, United Kingdom and Belgium. Accomplishments: First to become a multitasker (inputting more than one country) in the department.

Provided legal assistance to consumers issues regarding Brazilian consumer’s law and acting as an intermediator between the consumer and the company through written notifications.

Upkeep of the student’s computer lab, computer maintenance and assistance to the students and educational staff regarding the IT equipment.