Service Transition Manager
CurrentMy responsibilities include:- Definition, architecture and deployment of Service Management and Business Processes at POST Technologies based on ITIL and eTOM best practices- Provide POST Technologies' board of directors with a consolidated view of the status of strategic project portfolios and facilitate governance decisions- Provide support, tools and coaching to project managers for example in the area of cost benefit analysis- Setup POST Technologies' strategic PMO (Portfolio Management Office) in collaboration with enterprise-level strategy coordination with the objective to keep project portfolios (execution) aligned with strategy- Enterprise architecture governance