Develop KPI & process improvement projectManage customers relationshipOperations reportingTrack and ensure booking availability with shipping companies.Actively manage booking updates and bill of ladings with carriers and customersPlanned routes and load scheduling for multi-drop deliveriesResponsible for billing and supplier payments processPrepare customs clearance documentation - Ocean MBL/House BL, AES filingResolve customer and carries disputes

Develop KPI & process improvement projectImport operation reportingCoordinate with trucking suppliers cargo pick up/transfer and monitor statusEnsure terminal pick up cargo without demurrages costCustoms Process, ISF filling, HS CodesMonitor information regarding AMS data transferEnsure custom clearance and follow up customs brokersNegotiate rates with transport suppliersImport service quoteInteract with shipping companies (arrival notice, free time at port terminals)Responsible of billing and supplier payment process

Responsible for Inbound/Outbound agrochemical logistics processes.Lead logistics team of 12 employees (administration and operations)Implementation and design of standardized logistic processes Ensure suppliers service level Manage physical inventory process and plan country warehouse needs.Administer 3rd parties warehouse contracts.Ensure quality standards in compliance with FEFO methodMonitor logistics process to ensure on time delivery, flexibly and efficiencyEnsure service level agreement Coordinate raw material supply for production lines and tollersPlan and follow up freight and warehousing installed capacityCost optimization through distribution network re designProject leader for router system, track and trace, sizing of distribution centers, WMS, cost to serve.Report and follow up main logistic and HSE KPI’sPlan and administer cost center annual budget Site manager for Syngenta Distribution Center and 6 regional distribution centers (3PL operated)Responsible for site inventory, security, maintenance and HSE standards.

Coordinate sales order entry and analyze variance vs. rolling forecastEnsure internal procedures complianceRespond to distributor claimsIdentify system improvement opportunitiesMonitor and prepare reports for order processing timeInteract with sale and technical assistant departmentsKey user in OTC (Order to Cash) system implementationPrepare reports for internal and external auditsAdministrative control for distributors consignment stock (50 locations)Assign shipping priorities to logistics area Flow up and report area’s KPIsKey user for SD module in SAP implementation

Sales Order processing for ArgentinaArgentina and LAS customer serviceTrack order delivery and follow up deviationsCoordinate deliveries of commercial samples to LAS regionCoordinate documentation related to foreign trade Follow up and analysis of KPITracking back ordersSupport technical department for equipment shipping