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@cgi.com
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1 phone found area 514
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LinkedIn matched
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Eric Mancini is listed as Coordinator, Operations Lead and Financial analyst: Virtual Infrastructure Services at CGI at CGI, a company with 53419 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at cgi.com, phone signal with area code 514, and a matched LinkedIn profile for Eric Mancini.
Eric Mancini previously worked as Technical Team Leader Cloud Services at Cgi and Incident Management Technical Team Leader at Cgi. Eric Mancini holds Dec, Computer Science from Vanier College.
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AeroLeads found 1 current-domain work email signal for Eric Mancini. Compare company email patterns before reaching out.
PLEASE DO NOT CALL ME FOR ANY SALES PITCHES FOR SOFTWARE PRODUCTS.
Listed skills include Itil, Incident Management, It Service Management, Service Delivery, and 15 others.
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A career timeline built from the work history available for this profile.
Montreal
Oversee day to day operations in the Cloud Services team including incidents, projects changes and escalations. Approve changes within the Cloud environment. I also assist with new onboards of clients within the Cloud environment. I focus a lot on improving existing or implementing new internal processes to make the team work more efficiently.
Montreal, Canada Area
Responsible for daily operations of the Incident management team (staffing, scheduling, time reporting); Manage escalations for incidents; provide coaching to members of the Incident management team where required; get involved in long running incidents to escalate where required, send internal notices to CGI Upper Management on the recovery process.
Montreal, Canada Area
Manage major incidents until recovery. Send Major Inciddent notifications on an hourly basis. Provide coaching and support to the Service recovery specialists. Review support models and update Incident Management web site with new/updated documentation.
Montreal, Canada Area
Manage minor and major system outages for our clients’ non mission critical systems until resolution. Provide 7/24 on-call coverage outside of regular business hours.
As a trainer, I was responsible for training and provide coaching for the agents at the Helpdesk. I worked on improving and creating new processes to improve productivity and efficiency of the team. I worked closely with the Planning and Integration Team in deploying projects with our clients including revising Support Models and I was the Administrator of.
Responsible for ATM machine monitoring: Provided technical support for ATM hardware and other malfunctions by phone. Also worked on client projects.
Other employees you can reach at cgi.com. View company contacts for 53419 employees →
Mark Hampe
Colleague at CgiSulzbach, Hesse, Germany, Germany
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LN
Lekkala Naidu
Colleague at CgiAndhra Pradesh, India, India
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SY
Steven Yun
Colleague at CgiWashington DC-Baltimore Area, United States
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ED
Evlampiy Dormidontov
Colleague at CgiHanover, Maryland, United States, United States
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MP
Matthew Perry
Colleague at CgiWaxhaw, North Carolina, United States, United States
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SP
Shirishkumar Patil
Colleague at CgiPune, Maharashtra, India, India
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NC
Nick Campbell
Colleague at CgiFairhope, Alabama, United States, United States
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MP
Mason Phipps
Colleague at CgiSt Louis, Missouri, United States, United States
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SC
Sriram Charan
Colleague at CgiMumbai, Maharashtra, India, India
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HM
Hari Metkari
Colleague at CgiPune, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Eric Mancini works for CGI.
Eric Mancini is listed as Coordinator, Operations Lead and Financial analyst: Virtual Infrastructure Services at CGI at CGI.
AeroLeads has found 1 work email signal at @cgi.com for Eric Mancini at CGI.
AeroLeads has found 1 phone signal(s) with area code 514 for Eric Mancini at CGI.
Eric Mancini is based in Montreal, Quebec, Canada while working with CGI.
Eric Mancini has worked for Cgi and Ibm.
Eric Mancini's colleagues at CGI include Mark Hampe, Lekkala Naidu, Steven Yun, Evlampiy Dormidontov, and Matthew Perry.
You can use AeroLeads to view verified contact signals for Eric Mancini at CGI, including work email, phone, and LinkedIn data when available.
Eric Mancini holds Dec, Computer Science from Vanier College.
Eric Mancini is listed with skills including Itil, Incident Management, It Service Management, Service Delivery, Sdlc, Active Directory, Microsoft Sql Server, and Vmware.
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