Eric Manning Email & Phone Number

Tulsa, Oklahoma, United States

Tulsa, Oklahoma Area

Service NowSystem Administrator/Developer

Tulsa

• Manage suite of applications in support of the Crude Transportation line of business including Dispatch, Ticketing, Marketing, and Back Office
• Database development in support of customization of business rules and application functionality
• Extensive report generation through SQL Server Tools (SSRS, SSMS,SSIS)
• Service Now Administration and Development
• Process development and platform configuration to support Incident, Change, CMDB, Asset Management

Tulsa, Oklahoma Area

• Managed deployment of ServiceNow application.
• Provide ServiceNow administration support and development
• Established comprehensive Configuration Management Database (CMDB)
• Install and configure Discovery tools to automate CMDB population and maintenance
• Author of custom Probes and Sensors to extract additional information from discovered assets
• Drove creation of IT Asset Management processes and created Workflows

Tulsa, Oklahoma Area

• Exploration & Production
• Responsible for requirements gathering, consulting, and delivery of all IT infrastructure requests
• Single point of contact for outsourcing relationship responsible for infrastructure support
• Regular data mining efforts into the service/asset management tools for creation of executive status reports

Tulsa, Oklahoma Area

• Midstream
• Lead the initiative to replace Enterprise CMMS system.
• Installation and initial configuration of IBM Maximo
• Provided management and technical support for EMPAC/Insight Asset Management application
• Support and management of Environmental Health and Safety applications, EMIS, & SIP Tools, Livelink and Business Objects
• Created reports in Crystal Objects against various databases and Business Objects Universes

Tulsa, Oklahoma Area

• Energy Marketing & Trading
• Authored four Integrations of Systems using TIBCO and ETA including international integrations from London’s Contango System to Tulsa Risk Management.
• Aided in developing of Integration Broker and Adapters in Java.
• Maintenance programmer for ETA applications in Visual Basic.
• Modification of template shell scripts for administration of integration objects including a master script in Perl to track running integrations.
• Provide customer service to various businesses, Gas, Power, Crude and NGL.

Tulsa, Oklahoma Area

• Authored Client / Server transaction based freight management / payment system in MFC C++ using MS SQL 6.5 as a back end.
• Project management for publication of software to the Internet. Prototyped via Cold Fusion for administration, project to utilize J2EE, EJB and RMI running in Web Logic environment
• Optimization of database to improve performance, business rules implementation, data integrity. Exploitation of new functionality (Indexed views, Stored Procedures, Functions)
• Migration of software code base and SQL 6.5 database to Windows 2000 environment and SQL 2000 Server.

Zürich Area, Switzerland

• Served as general maintenance programmer for applications written in ANSI C, Lex, Yacc, Pascal, Delphi, C++, and database applications for the Digital Alpha UNIX and Windows NT environment.
• Author of several C++ programs for user friendly interaction and manipulation of stored data as well as provide files and reports based on current progress.
• Designed a user friendly MVS COBOL 70, 85, IDMS parsing application executable on a windows 95/NT platform for quick reporting and massive application changes using Lex, Yacc, and C++ in a Borland Builder RAD.
• Designed parsers for MVS Mainframe Map Macros and Structures, and Job Control Language aimed at general reporting and massive automatic changes.