Eric Markham Email & Phone Number

SF Bay Area

Mountain View, CA

Responsibilities:* Debug and diagnose customer issues * Identify product enhancements to improve the customer experience* Define and drive changes to our product with the development team* Develop and contribute to internal and external knowledge bases* Work with technology partners to resolve issues and push improvements in the ecosystem* Improve.

Sunnyvale

Heal the sick, enlighten the ignorant, write the bugs.Back at Riverbed for the 2nd time.

I make all your Steelhead problems go away...

I was in Juniper's Security Research group, doing protocol analysis and writing signatures for malware, viruses, worms, undesirable applications and so forth. Fun work. Researched network security issues and expanded IPS coverage in the IDP product line.Some notable accomplishments include: * Worked directly on IDP coverage for "Microsoft Tuesday" patches.

The head office for Gatespace is in Gothenberg Sweden, I was responsible for all aspects of IT for U.S. operations. I was in charge of IT for about 20 users, from the U.S.-based executives to the Java developers. Responsibilities included: * Architecture of IT systems between Sweden and the U.S. * Authoring IT policies * Configuration and maintenance of.

Perfect Commerce was known as iWanto.com when I started, then we morphed into Perfect.com and then finally to Perfect Commerce. Outside of the founders, I was one of the original people on board to start the business, employee #4.What started as ten people grew to over a hundred. I specced and built our systems at our co-location facility, ran day-to-day.

The McKenna Group was transitioning from an all-Macintosh office to a PC-based one, and they needed someone to manage the process. This was the late 90's and Mac OS 9 was significantly different than what we have today. At the same time, they were lacking someone to oversee the general IT of the 70-user facility. I stepped in to fulfill both roles and.

Computer Science

Computer Science

Activities and Societies: Member of improvisational comedy troupe "Chain Link Fence" Member of "WPI Players" theater group