Eric Martinez Email and Phone Number
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Eric Martinez personal email
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Experienced Technical Architect/Design/Development - 18+ years in Asset Management, and Technical Architecture/Development - 9+ years as a Senior ServiceNow Architect, Developer, and System Administrator - 1 year as Chief Architect - 10+ years in People Management ServiceNow Certifications: • Certified System Administrator • Certified Application Developer • Certified Implementation Specialist - IT Service Management (ITSM) • Certified Implementation Specialist - Software Asset Management (SAM) • Certified Implementation Specialist - Hardware Asset Management (HAM) • Certified Implementation Specialist - Application Portfolio Management (APM) • Certified Implementation Specialist - Security Incident Response • Certified Implementation Specialist - Vulnerability Response • Certified Implementation Specialist - Event Management • Certified Implementation Specialist - Risk and Compliance • Certified Implementation Specialist - Vendor Risk Management • DevOps ImplementationIAITAM Certifications: • CITAM • CSAM • CHAMP • CMAM • CAMP - Results-driven leadership: Multiple Hardware Asset and Software Asset implementations across all lifecycle stages including Discovery, SCCM, AirWatch and other integrations.Saved Ahold Delhaize over $100M in Audit fines/fees and re-purchase savings. Prevented at least $1M in accounts from transferring to IBM’s competitors. Contributed to the successful merger of a healthcare group with $5M in clinical revenues and 18K cases per year across multiple clinical sites.- Skills: Ability to lead and manage multiple projects through to successful completion, Excellent analytical and presentation skills, Thought Leader, Mentor- Training: ServiceNow Training in Discovery, ServiceMapping, Software Asset Management, and Hardware Asset Management, ITIL v3 Foundations- Technologies: ServiceNow, IBM BigFix, Altiris, Flexera BDNA, JavaScript, Excel, Access, C/C++, SQL- Awards: Silver President’s Quality Award from Sandia National Labs- Functions: Hardware and Software Asset Management, Asset Lifecycle, Data Management and Integrity, ServiceNow Administrator, Systems Architect, Application Design and Developer, Continuous Improvement, Market Intelligence and Research
V-Soft Consulting Group, Inc.
View- Website:
- vsoftconsulting.com
- Employees:
- 1042
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Vp Of Digital Applications And ServicesV-Soft Consulting Group, Inc.Charlotte, Nc, Us
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Head Of Servicenow PracticeV-Soft Consulting Group, Inc. Jul 2024 - PresentLouisville, Kentucky, Us
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Director Of Digital Applications And ExperiencesServicenow Oct 2022 - Jan 2024Santa Clara, Ca, Us -
It Director, Digital Learning PlatformServicenow Oct 2021 - Jan 2024Santa Clara, Ca, Us
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Senior Technical Product Marketing Manager - Itam, Devops, And Procurement Service ManagementServicenow Mar 2020 - Oct 2021Santa Clara, Ca, Us
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Chief Architect And Itom/Itam Practice LeadP5 Solutions, Inc. Jan 2019 - Jan 2020• Multiple Discovery implementations from gathering of hardware requirements and network ranges/credentials to setting up of thousands of schedules based on disparate and remote locations. • Implemented Hardware Asset Management within ServiceNow. Worked with several clients to develop hardware asset requirements from import of data sources, process development, and asset lifecycle management. Data sources included setup of Discovery, SCCM integration, AirWatch integration, and multiple-level, complex transform maps.• Developed software asset strategy. Created process for managing software purchases to import of software licenses including reconciliation of licenses to installations.• Designed and developed ServiceMapping solution to provide architecture view and tracking for business and technical services for client with alternative network monitoring technology. Solutions provides flexibility of clustering devices for notifications/alerts and allows for modular planning of future enhancements.
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Senior Servicenow Architect And ConsultantP5 Solutions, Inc. Sep 2018 - Jan 2019
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Senior Itam Systems Analyst With Expertise In Servicenow, Asset Management, And Software LicensingAhold Delhaize Jun 2013 - Sep 20181506 Ma Zaandam, NlServiceNow Architect• Designed, developed and implemented ServiceNow system-wide solution to solve client’s duplicate configuration item (“CI”) and duplicate asset problem. Most of the client’s CIs and assets had at least one duplicate; some had dozens of duplicates. Result: Less than 1% of Serialized Hardware CIs have a duplicate, and these newly created duplicates are remediated within 24 hours. Over 250K duplicate CIs were removed and over 75K duplicates assets were eliminated. This implementation greatly reduced ServiceNow processing time, increased quality of ITSM tickets with accuracy of associated CIs, dramatically improved reporting, and increased overall satisfaction by client’s associates with ServiceNow.• Designed, developed and implemented ServiceNow solution to improve client’s decision making regarding their hardware lifecycle process. Customer’s ServiceNow instance had very little data on hardware owners and almost no lifecycle-related information.Result: Greater than 99% of client’s hardware assets have end-of-life and manufacturer end-of-support dates. Notifications are automatically emailed to client’s hardware business owners and stakeholders. This information has been instrumental for client’s hardware decision-making such as hardware refresh, renewals of lease and maintenance contracts, and server operating system upgrades.ServiceNow DeveloperServer AdministratorResponsible for integration of Flexera Data Platform and Normalization with ServiceNow. Manage AWS hosted server including server security, patching/upgrades. Manage SQL Database that is stored on server.ServiceNow Administrator -
It Business ConsultantSelf-Employed Aug 2009 - Oct 2016Business plan development, strategy development, market research, and communications.
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Market Intelligence Specialist - Segment AnalystIbm 2007 - 2009Armonk, New York, Ny, UsProvided thought leadership and timely, actionable market insights--derived from analysis of market research, marketplace data, and expert opinion--to drive informed executive decision-making in System x and Power System servers, Blades, and IT solutions for the SMB space and growth markets (India, China, and Brazil.) -
Extreme Blue Mba InternIbm 2006 - 2006Armonk, New York, Ny, UsParticipant in premier internship program. Wrote business plan and managed three intern engineers on project to develop technology for new service that addressed existing market challenge.
Eric Martinez Skills
Eric Martinez Education Details
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University Of Notre Dame - Mendoza College Of BusinessMba -
Unm Anderson School Of ManagementMis
Frequently Asked Questions about Eric Martinez
What company does Eric Martinez work for?
Eric Martinez works for V-Soft Consulting Group, Inc.
What is Eric Martinez's role at the current company?
Eric Martinez's current role is VP of Digital Applications and Services.
What is Eric Martinez's email address?
Eric Martinez's email address is ericmartinez@me.com
What schools did Eric Martinez attend?
Eric Martinez attended University Of Notre Dame - Mendoza College Of Business, Unm Anderson School Of Management.
What skills is Eric Martinez known for?
Eric Martinez has skills like Strategy, Marketing, Market Research, Social Media, Customer Service, Business Development, Leadership, Management, Business Planning, Social Networking, Entrepreneurship, Social Media Marketing.
Who are Eric Martinez's colleagues?
Eric Martinez's colleagues are Shakunthala Chinnapangu, Peter Robert, Vivek Sugandhi, Sujatha K, Rhonda Walker, Mahendra Jadhav, Ritu Shrma.
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