Eric Maseko Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

DevOps, leverage specialist & testing tools, frameworks, techniques and practices to elicit, define and organize Business Requirements. Translate BRs into user stories and specifications (Full Stack, Cross Systems) detailing integration points, business & associated risk/opportunities to be identified. Following analysis techniques, work collaboratively within squads during design and delivery activity including assuming responsibility for manual application testing process, framework & outcomes. Analysis including business Case. Translate elicited needs and knowledge acquired to user story format that is immediately usable for DevOps teams (right language using and creating Bank Data Dictionary or Banks Bible, format for building and Testing). Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions. Work collaboratively within Squads and Tribes Leads. Solution Design (Within DevOps Context: Translate BRs into detailed system requirements. Detailed system requirements including all capabilities and functionalities within and across banking technologies. Build detailed user stories to be leveraged for system requirements design (Modular). Leverage business analysis and modeling tools and apply notation standards such as UML, BPMN, to diagrammatically/visually document: BRs, business processes, system processes and integration. Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted. Understand and leverage knowledge on the organization technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements. Continuously improve system requirements mapping (leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams.

Bryanston, South Africa

Lead Technical Design Workshops and Requirements Definition and Creation of specification through to sign off. Create Technical Requirements in line with allocated budget and encourage simple implementation and support. Provide expert product and technical advice and support throughout delivery cycle, resolves issues/provides insight and direction in deliveries. Provide close support for clients and Experian Project Management throughout delivery lifecycle. Help in the Sales Process providing Demonstrations/ Presentations. Technical Requirements Analysis and DesignAdd value to client’s business through demonstration of solution technical benefits anddesign recommendations to form solution requirements in line with Product/ BusinessConsultantProvide insight into technical design impacts to deliver, make recommendations for ease ofdelivery and supportLead technical Design Workshops Definition and Creation, through to sign offGather data and information in a structured and consistent manner to meet projectobjectivesApply product capabilities/limitations to the solution architecture and design;Understanding the total cost of all of the factors involved (i.e. design, interfacing, hostingoptions, platforms, standard/bespoke components) and ensure that proposals arestructured to cover costs and include a marginUnderstand and apply delivery parameters, constraints in the design process includingcommercial and time constraintsCreate technical requirements (SAD, managed service, etc.)Lead review process through to sign offEngage global functions/business/product consultant appropriately.

• Systems application design, development, unit testing and deployment of complex projects using AGILE approach (methodology) in Java/J2EE and C# language.• Develop applications using IBM RAD 9.5 [Eclipse integrated] & Visual Studio Ultimate 2012.• Systems application support on IBM Websphere platform.• Migration of system applications infrastructure from legacy applications hosted in JBOSS to integrate with IBM ESB, WebServices, DataPower, MQ Broker to be hosten on IBM WAS, Portal & Process Server (using PBM) and other Java technologies within ESB applications infrastructure.• Provide technical solutions to diverse range of complex problems and use judgment within defines policies and practices.• Provide RTC tool support and administration.

Johannesburg Area, South Africa

• Design, develop, testing and deployment of complex EAI services using Java & IBM Websphere according to the solution design.• Migration of Application Infrastructure legacy java applications hosted in JBOSS to IBM DataPower, IBM Websphere Application Servers, IBM Websphere MQ, Process Server (using PBM) and other Java technologies within Applications Infrastructure.• Provide solutions to diverse range of complex problems and use judgment within defines policies and practices (SOA).• J2EE & Websphere support to Architecture/Design team regarding technical feasibility aspects and information gathering requirements.• Providing support to Operations team for production migration and maintenance of live services.• Applications build, deployment and release systems.• Understanding of the underlying processes used by the projects within development environment.• Providing support to stakeholder in solution testing and troubleshooting.• Providing activities, issues and providing estimations to the section head.• Work with Use Case Model process and tools • Task/scope of work/artifacts for version control/modeling.• Use Case Model process, Requirements Management and tool usage• Close a delivered UCM Project • Delivery of tasks and rebase of workspaces• Create Build Forge projects• Attend to application build problems via Buildforge users cannot resolve themselves (Debugging).• Deploy applications & provide them with support when encountering technical issues• Ensures high availability of the development environment• Documenting tool guidelines/procedures

Johannesburg Area, South Africa

Software Development & Support for QMP, SCADA, FMS, GTX, EAI, PIGO, SWIFT, MAXIMO, SAP FI & PRIMAVERA projects:• Systems integration,web development, system testing and documentation • Responsible for designing and Implementation of a flexible configurable Java CAPS• Coding and debug new software products in alignment with BCX’s standards as well as work on and lead large and complex projects or modules of projects.• Successfully interpret given specification to plan a software program solution.• Document the program according to industry standards.• Investigate user requirements for a computer program for system software.• Review the program to design process for a computer program for system software.• Interpret a supplied software requirement for an application.• Design a software solution for an application.• Test software solutions in alignment with Eskom's policies and procedures• Document software solutions• Analyze an application for facilitate development of an object – oriented solution.• Define objects and object hierarchies for an application for programming with an OOP language.• Set standards for an application for programming with an OOP language.• Develop a software solution for an application, using an OOP language.• Test a software solution for an application programmed using an OOP language.• Evaluate the performance of an object-oriented solution to an application• Successfully obtain diagnostic data to assist in the investigation and resolution of system problems.• Effectively match unresolved incidents against existing problems, known errors and other incidents.• Ensure that incidents and problems in systems and services are fully documented within the configuration management defect/problem reporting system. Ensure that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents.

Johannesburg Area, South Africa

Java & Ceres Software developmentDeveloping systems software & do change controls for systems maintenance.Writing scripts & coding software delivered on standard, budget & time according to business specs.Do system software maintenance & enhancement when required.Software changes/upgrades for new opening, merging & closing clients sites.Creating software documentations for non-documented procedures (Knowledge management system).Do software testing to eliminate bugs & fix software problems on the system.Working with BCX 2nd line support to resolve any software technical support issues.Investigate software issues by analyzing source codes, scripts or inhouse KWB's documents & resolve issues according to SLA.Systems maintenance (production issues) to ensure clients data is in sync on daily basis.Do payments switching, central batch updates, work on UTIL, merchandise system, EIS system, TRIAD system, Pyramid CCO, MDS, DSA, & CCD servers.Responsible for systems backup

Helpdesk support on hardware & software.Software installations, configurations and troubleshooting.Clients site software installation Toefl Ibt exams administration.Support +/- 300 desktop & laptop users.Technical issues escalation.Doing CNATT's reports & international conference calls.Liasing with Baltimore & Holland helpdesk for new software upgrades, trends & CNATT's issues.

Johannesburg Area, South Africa

• Conducting interviews with different business stakeholders to gather business financial data.• Compiling business financial reports.• Presenting business financial data to potential Burea subscribers.• Tracing business reports.• Do business trade reverences.• Liaising with business subscribers.

Doing provisional tax & income tax.Preparing financial reports for SME's.Deal with IT/B3, ITB77, IT77C TR, PAYE, SDL & UIF forms for SME's.Doing tax directives, Provisional tax returns.Liasing with SARS.

Fnb, Westbank, Discovery,First Auto & e-Bucks lost & stolen cards cancellations.

Staff coordination.Monitoring & analysing call centre agents calls queues.Quality assurance.Calls problems escalations.Managing agents shifts & signing time sheets.Monitoring SLA's & TAT's.Acting as liaison between staff & management to ensure communication protocols were observed regarding company policies & procedures.Staff motivation, appraisals & rewards.

Bachelor Of Business Administration (B.B.A.), International Finance & Marketing

Business Studies, Business Communication, Ops Management, Business Mathematics, Macro & Micro Economics, Marketing, HR, Corporate &.

Java & J2Ee Certified Programmer, Information Communication Technology

A+, N+, ICDL, IT NQF L4, Servlets, JSP's, NetBeans, WebServers, Deployment, Session Management, Web Application Security, Threads, XML.

Senior Certificate, Matric Exemption