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Eric Mastaing Email & Phone Number
Partner - CX and CRM offering manager
at
Orange Consulting
1 work email found
@atos-consulting.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Partner - CX and CRM offering manager
Location
Montmorency, Île-de-France, France
Company size
Who is Eric Mastaing? Overview
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Quick answer
Eric Mastaing is listed as Partner - CX and CRM offering manager at Orange Consulting, a company with 254 employees, based in Montmorency, Île-de-France, France. AeroLeads shows a work email signal at atos-consulting.com and a matched LinkedIn profile for Eric Mastaing.
Eric Mastaing previously worked as Partner - CX & CRM offering manager at Orange Consulting and Senior Manager - Head of CRM at Orange Consulting. Eric Mastaing holds Master, Political & International Studies from Sciences Po Toulouse.
Company email context
Email format at Orange Consulting
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{first}.{last}@atos-consulting.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Mastaing. Compare company email patterns before reaching out.
Profile bio
About Eric Mastaing
International CRM deployment (Marketing, Sales, Services) from feasibility to run : feasibility studies, processes optimization, program design and organization, change management, on premise & cloud CRM software design and deployment, interfaces, migration, country deployment, PMO, Scrum.Innovation driven offering, sales and operations management : social contact center, contact center agent unified desktop, Voice of Customer, BO work optimization. Atos Innovation yearly competition participation.Smart Contact center offering management : offering design, sales and operations management. Audit, transformation roadmap, opportunity studies, process optimization, solution deployment, change management, contact center manager coaching, outsourcer management, digital customer journey optimization.Pre-sales & sales : sales pipe follow-up (with a focus on Financial Services), RFI & RFP answering, team selection (consultant & IT), assignement P&L responsibility, closing. Atos best deals recognition (SFR, Renault).Partnership management : CRM leader & innovative partnership (Genesys/iWD, Sinequa, Dimelo, Erdil), common sales pipe follow-up, common offering set-up, joint sales events (business breakfast, Big Data convention speaker).CRM practice management : stream lead (innovation, training, people streams) and consultant animation, social and team building events, CRM Training courses setup and delivery, webinar.Ressource management : recruitment, objective definition, direct management in assignments, appraisals, coaching, consultant & IT team management (from 1 to 20).Knowledge of various industries : services, automotive, financial services, public sector, industry, transport, energy.Operations : outsourced contact center manager, direct marketing manager.
Listed skills include Crm, Change Management, Project Management, Business Process Improvement, and 31 others.
Current workplace
Eric Mastaing's current company
Company context helps verify the profile and gives searchers a useful next step.
Orange Consulting
14 roles · 32 years
Eric Mastaing work experience
A career timeline built from the work history available for this profile.
Partner - Cx & Crm Offering Manager
Current
Jul 2021 - Present
Senior Manager - Head Of Crm
Jan 2018 - Jul 2021
Associate Partner
Apr 2017 - Dec 2017
Senior Manager - Digital Transformation
Project Management, CRM transformation programs - PMOCRM (SFA, Contact Center, Social CRM, Social Contact Center)Examples:- Contact center digital transformation (salesforce service cloud)- Social Contact Center operationnal strategy (processes, organisation, tools, roadmap)- Contact Center agents new innovative interface (FAST projet for SFR based on.
Sep 2001 - Apr 2017
Renault - Rforce International Deployment (Saleforce) - 5000 Users, 34 Countries
Manages the team of 20 deploying salesforce service cloud for 34 countries. Organization definition (core, deployment, support), scrum methodology, deployment methodology, governance, planning risk. Project delivered on time, on budget and aligned with customer quality standards. Support IT & Business in their digital transformation in relation with Care20.
Jun 2013 - Mar 2015
Sfr - Fast Project - 360° Contact Center Based On Big Data (Sinequa) - 11000 Users
Defined the new contact center agent 360° interface. PoC then project. Direct work with final users, using Scrum, Ergonomy & web design. Helped reduced processes treatment duration by 20%. High ROI.
Jun 2012 - May 2013
Orange Elob - Crm Project Manager - Orange Russia Sfa Implementation
Implementation of an SFA/Campaign management solution – International CRM projectStakes: an international telecom company subsidiary based in Russia needs to improve its sales efficiency. Based on the feasibility study GO, implementation of the entire solution: Analytical, Campaing management (UNICA) and SFA (PeopleSoft)Assignment: project manager in.
2009 - 2010
~1 yr
Atos - International Hr Ssc Implementation
HR SSC implementation project, worldwide with a focus on 5 European countries for personal admin, payroll, recruitement and training processes. Design (strategy, b-case, quick wins, detailed planning, pilot selection), Build (organization, service processes and tools, SLA, reporting).and implementation (France, Spain).
Mar 2007 - Oct 2008
Psa - Consultant Crm
2003 - 2006
~3 yrs
Sfa Project Manager
Gts Omnicom
1998 - 2001
~3 yrs
Contact Center Manager
1996 - 1998
~2 yrs
Assistant Marketing Et Rédacteur
Le Journal Français D'Amérique
1994 - 1995
~1 yr
Aspirant Officier
Help of Camp serving the General commanding the 11th Parachutist Division - Military Service.
Jan 1991 - Dec 1991
Team & coworkers
Colleagues at Orange Consulting
Other employees you can reach at orangeconsulting.fr. View company contacts for 254 employees →
AS
Anjali Sahni
Colleague at Orange Consulting
Hisar, Haryana, India, India
View →
SB
Saïd Boulasba
Colleague at Orange Consulting
Gennevilliers, Île-de-France, France, France
View →
TG
Thierry G.
Colleague at Orange Consulting
Paris, Île-de-France, France, France
View →
BC
Benoît Chartrain
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
SI
Samuel Igord
Colleague at Orange Consulting
Kinshasa, Kinshasa, Democratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
GS
Gilles Saubin
Colleague at Orange Consulting
Greater Lyon Area, France
View →
MR
Magalie Renault
Colleague at Orange Consulting
La Celle-Saint-Cloud, Île-de-France, France, France
View →
SK
Souad Krim
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
TS
Thibault Sicourmat
Colleague at Orange Consulting
Toulouse, Occitanie, France, France
View →
JG
Julia Goulden
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
Anjali Sahni
Colleague at Orange Consulting
Hisar, Haryana, India, India
View →
SB
Saïd Boulasba
Colleague at Orange Consulting
Gennevilliers, Île-de-France, France, France
View →
TG
Thierry G.
Colleague at Orange Consulting
Paris, Île-de-France, France, France
View →
BC
Benoît Chartrain
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
SI
Samuel Igord
Colleague at Orange Consulting
Kinshasa, Kinshasa, Democratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
GS
Gilles Saubin
Colleague at Orange Consulting
Greater Lyon Area, France
View →
MR
Magalie Renault
Colleague at Orange Consulting
La Celle-Saint-Cloud, Île-de-France, France, France
View →
SK
Souad Krim
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
TS
Thibault Sicourmat
Colleague at Orange Consulting
Toulouse, Occitanie, France, France
View →
JG
Julia Goulden
Colleague at Orange Consulting
Greater Paris Metropolitan Region, France
View →
3 education records
Eric Mastaing education
Master, Political & International Studies
Mba, Business
International University Of America, San Francisco
Education record
FAQ
Frequently asked questions about Eric Mastaing
Quick answers generated from the profile data available on this page.
What company does Eric Mastaing work for?
Eric Mastaing works for Orange Consulting.
What is Eric Mastaing's role at Orange Consulting?
Eric Mastaing is listed as Partner - CX and CRM offering manager at Orange Consulting.
What is Eric Mastaing's email address?
AeroLeads has found 1 work email signal at @atos-consulting.com for Eric Mastaing at Orange Consulting.
Where is Eric Mastaing based?
Eric Mastaing is based in Montmorency, Île-de-France, France while working with Orange Consulting.
What companies has Eric Mastaing worked for?
Eric Mastaing has worked for Orange Consulting, Atos Consulting, Atos, Gts Omnicom, and Teleperformance.
Who are Eric Mastaing's colleagues at Orange Consulting?
Eric Mastaing's colleagues at Orange Consulting include Anjali Sahni, Saïd Boulasba, Thierry G., Benoît Chartrain, and Samuel Igord.
How can I contact Eric Mastaing?
You can use AeroLeads to view verified contact signals for Eric Mastaing at Orange Consulting, including work email, phone, and LinkedIn data when available.
What schools did Eric Mastaing attend?
Eric Mastaing holds Master, Political & International Studies from Sciences Po Toulouse.
What skills is Eric Mastaing known for?
Eric Mastaing is listed with skills including Crm, Change Management, Project Management, Business Process Improvement, Pmo, Management, Contact Centers, and Program Management.
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