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I'm a recent graduate of Bryant University with a degree in Finance and eager to start my career in the finance industry. I enjoy outdoor activities such as skiing and snowboarding and I'm an avid golfer. Photography is another one of my hobbies, of which I have many. I really enjoy meeting new people and learning about themselves and their diverse backgrounds. Over the years I've held multiple customer service jobs which has allowed me to learn valuable skills that are not necessarily taught in the classroom. It has given me the opportunity to quickly think rationally and defuse a variety of situations with customers leading to win/win outcomes. Recently, I was a consultant for a start up company where I produced a variety of excel models, including revenue and expense forecasts for the first three years of operation. I worked with owner so solve a variety of problems and decrease the vacancy rate in the facility. This was a very rewarding experience because I was able to see first hand the processes of starting your own company.
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Contract Pricing SpecialistService Express Jun 2021 - PresentGrand Rapids, Michigan, Us Support the Sales Organization by pricing quotes with a large variety of hardware and software for domestic and international customers, while adhering to very strict deadlines to get deals closed on time. Continuously reviewing team processes for inefficiencies – produced and implemented time saving changes. Collaborating with Data Science, Sales, Revenue Operations, and Informatics to solve problems. Analyze and breakdown complex excel lists in order provide clear and concise data. Daily contact with Sales Reps, Regional Sales Managers, Channel Sales Managers, Director of Sales Operations
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ConsultantUsi Consulting Group Dec 2019 - Jun 2021Glastonbury, Ct, Us Perform quarterly and yearly reconciliation of ten retirement plans maintaining zero variance reporting and ensuring compliance with retirement plan documents and IRS regulations. Responsible for the oversight of $150M+ in retirement contributions between seven separate customers and ten individual retirement plans. Perform data driven analysis and reports on complex data sets to accurately report plan financials to clients Accountable for overseeing delegated day-to-day tasks to a team of four to six administrators. Collaboration with upper management to determine root cause and corrective actions involving daily processes. -
401(K) AdministratorUsi Consulting Group Sep 2018 - Dec 2019Glastonbury, Ct, Us Processed 401k payroll deferrals, distributions, loans, and rollovers in accordance to plan specific documents and IRS regulations for seven to ten individual retirement plans. Resolved participant’s questions, concerns and business errors regarding retirement accounts within one business day.
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ConsultantMass/Conn United Hockey Jan 2018 - Feb 2018 Developed future business operation excel model which was presented to initial investors Created three and five year interactive revenue and expense models with excel Collaborated with owner to reduce vacancy rate by adding alternative sources of revenue -
Crew LeadCrystal Clear Window Washing May 2011 - Sep 2017• Supervised team and completion of jobs according to company standards • Achieved high customer satisfaction and directly resolved problems • Reported directly to owner of the company • Ensured safety of team members
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MerchandiserRogo Distributors May 2016 - Aug 2016• Reported to my Sales Manager and was responsible for traveling to customer accounts and assuring orders were correctly fulfilled and pleased with the customer service. • Made special deliveries to accounts to fulfil partial orders and last minute special requests.• Worked with customers to increase sales through the setup of unique product displays using point of sale merchandise.• Ensured inventory displayed on customer shelving was correctly positioned and stocked in accordance with corporate requirements.
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Sales RepresentativeCompetitive Edge Ski & Bike Nov 2013 - May 2014Easthampton, Massachusetts, Us• Handled customer interaction and was a direct representative of the company• Store expert in twin-tip skis • Met with the store manager to discuss new products to bring in • Took inventory, organized products, and ordered products from the manufacturer -
Summer Camp CounselorArbors Kids Llc Jun 2011 - Aug 2011
Eric Mau Skills
Eric Mau Education Details
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Bryant UniversityBusiness -
Longmeadow High School
Frequently Asked Questions about Eric Mau
What company does Eric Mau work for?
Eric Mau works for Service Express
What is Eric Mau's role at the current company?
Eric Mau's current role is Contract Pricing Specialist at Service Express.
What is Eric Mau's email address?
Eric Mau's email address is er****@****icg.com
What is Eric Mau's direct phone number?
Eric Mau's direct phone number is +186067*****
What schools did Eric Mau attend?
Eric Mau attended Bryant University, Longmeadow High School.
What skills is Eric Mau known for?
Eric Mau has skills like Microsoft Excel, Social Media, Microsoft Office, Microsoft Word, Sales, Marketing, Powerpoint, Time Management, Customer Service.
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