Eric Mau Email & Phone Number

Grand Rapids, Michigan, Us

 Support the Sales Organization by pricing quotes with a large variety of hardware and software for domestic and international customers, while adhering to very strict deadlines to get deals closed on time. Continuously reviewing team processes for inefficiencies – produced and implemented time saving changes.  Collaborating with Data Science, Sales, Revenue Operations, and Informatics to solve problems.  Analyze and breakdown complex excel lists in order provide clear and concise data. Daily contact with Sales Reps, Regional Sales Managers, Channel Sales Managers, Director of Sales Operations

Glastonbury, Ct, Us

 Perform quarterly and yearly reconciliation of ten retirement plans maintaining zero variance reporting and ensuring compliance with retirement plan documents and IRS regulations. Responsible for the oversight of $150M+ in retirement contributions between seven separate customers and ten individual retirement plans. Perform data driven analysis and reports on complex data sets to accurately report plan financials to clients Accountable for overseeing delegated day-to-day tasks to a team of four to six administrators. Collaboration with upper management to determine root cause and corrective actions involving daily processes.

Glastonbury, Ct, Us

 Processed 401k payroll deferrals, distributions, loans, and rollovers in accordance to plan specific documents and IRS regulations for seven to ten individual retirement plans. Resolved participant’s questions, concerns and business errors regarding retirement accounts within one business day.

 Developed future business operation excel model which was presented to initial investors  Created three and five year interactive revenue and expense models with excel  Collaborated with owner to reduce vacancy rate by adding alternative sources of revenue

• Supervised team and completion of jobs according to company standards • Achieved high customer satisfaction and directly resolved problems • Reported directly to owner of the company • Ensured safety of team members

• Reported to my Sales Manager and was responsible for traveling to customer accounts and assuring orders were correctly fulfilled and pleased with the customer service. • Made special deliveries to accounts to fulfil partial orders and last minute special requests.• Worked with customers to increase sales through the setup of unique product displays using point of sale merchandise.• Ensured inventory displayed on customer shelving was correctly positioned and stocked in accordance with corporate requirements.

Easthampton, Massachusetts, Us

• Handled customer interaction and was a direct representative of the company• Store expert in twin-tip skis • Met with the store manager to discuss new products to bring in • Took inventory, organized products, and ordered products from the manufacturer

Finance Major, Business

Education record