Eric Mbatia Email & Phone Number

Upper Hill, Nairobi, Kenya

Ensuring data integrity and quality, promoting customer confidence and enhancing business efficiency.

developing web applications as a frontend developer.offering innovative solutions to businesses.

Nairobi County, Kenya

About: Equity, ELP Tech Hub is a community of young enthusiastic tech students and professionals with an aim of creating prosperous networks and career progression among its members.As the organizing secretary I am involved in the following duties;• Planning for monthly physical Tech hub Events at Equity Center.• Tech hub events program coordination and management.• Organizing monthly online Tech hub events.• Organizing internal Tech hub hackathons and projects.• Data… Show more About: Equity, ELP Tech Hub is a community of young enthusiastic tech students and professionals with an aim of creating prosperous networks and career progression among its members.As the organizing secretary I am involved in the following duties;• Planning for monthly physical Tech hub Events at Equity Center.• Tech hub events program coordination and management.• Organizing monthly online Tech hub events.• Organizing internal Tech hub hackathons and projects.• Data collection and analysis of Tech Hub events and progress.• Communicating back to various tech leads in Tech hub on various programs and projects being undertaken.Special achievements:- I was able to successfully roll out monthly online sessions for the first time in Tech Hub. Show less

Nairobi, Kenya

I was responsible for customer education and enrollment of the different digital banking services to enhance the ease of banking and promote out of the branch transactions, thereby increasing financial inclusivity. I was also responsible for educating customers on fraud prevention measures and security precautions. some of my responsibilities included:• Customer service.• Achieving set sales targets of Equitel lines and various KPI’s.• Customer education on product (Eazzy suite of… Show more I was responsible for customer education and enrollment of the different digital banking services to enhance the ease of banking and promote out of the branch transactions, thereby increasing financial inclusivity. I was also responsible for educating customers on fraud prevention measures and security precautions. some of my responsibilities included:• Customer service.• Achieving set sales targets of Equitel lines and various KPI’s.• Customer education on product (Eazzy suite of products) and fraud prevention.• Training new staff on the Equitel onboarding procedures.• KYC (Know your customer) and EDD (Enhanced Due Diligence) procedures.• Reporting back to management on performance of digital services. Show less