Eric Mcclure Email & Phone Number

Blue Bell, Pennsylvania, Us

• Designed and implemented 20+ automation solutions using PowerShell/PowerCLI.• Developed and enforced policies and frameworks for internal and external clients, aligning with business objectives.• Engaged in pre-sales activities, understanding client needs, presenting tailored technical solutions, and contributing to successful client acquisitions.• Wrote 60+ KB articles providing scripts, tips and documentation for all clients.• Mentored and trained junior engineers in different technologies (VMware, Windows, Linux and documentation).• Developed patching plans for internal and external clients to minimize downtime.

Co-founded and managed a successful pet sitting business, overseeing daily operations and strategic planning.Built and maintained strong relationships with clients, conducting in-person meetings to discuss needs and secure service agreements.Provided exceptional care for pets, delivering services both in-home and at client locations, ensuring the well-being and safety of animals.Managed and updated the company website, showcasing client testimonials, pet photos, and current service offerings.Developed pricing strategies and promotional content to attract new clients and retain existing ones.Handled administrative tasks, including scheduling, billing, and customer communication, to ensure smooth business operations.

Pendleton, Oregon, Us

• Led the architectural design and implementation of a new ticket management system, integrating remote support and user account management features.•Authored and curated over 80 KB articles.•Developed automated solutions using PowerShell scripting to streamline operational tasks and optimize performance.

Currently in an awesome training program thru Trade Act. Taking classes in the following:PowerShellLinux System AdministrationPythonKubernetesSecurity+ 2019 Update (Certified 11/10/20)Docker (Certified 02/22/20)Security Engineering on AWSSystems Operations on AWSAWS SysOps AdministratorAWS Cloud Certified Practitioner (Certified 02/09/21)AWS Solutions Architect Associate (Certified 03/26/21)AWS Specialist - SecurityCurrently messing around with AWS in labs and a free account. Playing with ELB's, S3, EC2 and so forth to gain a deeper understanding of how things work. Looking around on the internet as well to learn about security issues in cloud and how to deal with them.

San Jose, California, Us

•Implemented a lightweight system for patching, reducing patching time by 75%.•Developed and established best practices for maintaining production environments in collaboration with product teams.•Led projects requiring advanced problem-solving with limited information, developing effective solutions for the team.•Managed and maintained 700+ ESXi hosts using remote tools to keep multiple environments (including production) healthy and reliable.

San Jose, California, Us

•Led a three-person team managing multiple testing environments (on-prem and cloud), documenting digital environments, and training product teams on best practices.•Designed a jump box using VMware vRA, enabling rapid machine creation and resource access, saving thousands of hours in file transfer and management.•Received multiple internal awards for contributions to cloud product development, team support, and customer pain point resolution.•Architected domain from scratch. Managed AD, DNS, GPO and other components required by development teams.

San Jose, California, Us

•Supported over 300 users at a single site and earning Bravos (applause) for exemplary work ethic.•Conducted regular maintenance, configuration, and upgrades of internal server and network infrastructure, including 50 ESXi hosts, saving human and financial resources.

Houston, Texas, Us

Provided exceptional service to a large national bank for over half of Oregon ranging from Astoria to Bandon, Portland to Ashland and Klamath Falls.