Eric Mcclure Email & Phone Number

Blue Bell, Pennsylvania, US

• Designed and implemented 20+ automation solutions using PowerShell/PowerCLI.
• Developed and enforced policies and frameworks for internal and external clients, aligning with business objectives.
• Engaged in pre-sales activities, understanding client needs, presenting tailored technical solutions, and contributing to successful client acquisitions.
• Wrote 60+ KB articles providing scripts, tips and documentation for all clients.
• Mentored and trained junior engineers in different technologies (VMware, Windows, Linux and documentation).
• Developed patching plans for internal and external clients to minimize downtime.

Co-founded and managed a successful pet sitting business, overseeing daily operations and strategic planning.Built and maintained strong relationships with clients, conducting in-person meetings to discuss needs and secure service agreements.Provided exceptional care for pets, delivering services both in-home and at client locations, ensuring the.

Pendleton, Oregon, US

• Led the architectural design and implementation of a new ticket management system, integrating remote support and user account management features.
• Authored and curated over 80 KB articles.
• Developed automated solutions using PowerShell scripting to streamline operational tasks and optimize performance.

Currently in an awesome training program thru Trade Act. Taking classes in the following:PowerShellLinux System AdministrationPythonKubernetesSecurity+ 2019 Update (Certified 11/10/20)Docker (Certified 02/22/20)Security Engineering on AWSSystems Operations on AWSAWS SysOps AdministratorAWS Cloud Certified Practitioner (Certified 02/09/21)AWS Solutions.

San Jose, California, US

• Implemented a lightweight system for patching, reducing patching time by 75%.
• Developed and established best practices for maintaining production environments in collaboration with product teams.
• Led projects requiring advanced problem-solving with limited information, developing effective solutions for the team.
• Managed and maintained 700+ ESXi hosts using remote tools to keep multiple environments (including production) healthy and reliable.

San Jose, California, US

• Led a three-person team managing multiple testing environments (on-prem and cloud), documenting digital environments, and training product teams on best practices.
• Designed a jump box using VMware vRA, enabling rapid machine creation and resource access, saving thousands of hours in file transfer and management.
• Received multiple internal awards for contributions to cloud product development, team support, and customer pain point resolution.
• Architected domain from scratch. Managed AD, DNS, GPO and other components required by development teams.

San Jose, California, US

• Supported over 300 users at a single site and earning Bravos (applause) for exemplary work ethic.
• Conducted regular maintenance, configuration, and upgrades of internal server and network infrastructure, including 50 ESXi hosts, saving human and financial resources.

Houston, Texas, US

Provided exceptional service to a large national bank for over half of Oregon ranging from Astoria to Bandon, Portland to Ashland and Klamath Falls.