Eric Mcdaniel Email & Phone Number

North Little Rock, Arkansas, United States

Many have said, “You get out of life what you put in.” This includes our professional lives.Eric is a highly effective manager with over 22 years of experience managing client relationships, contractual obligations, and revenue/profitability growth. He has strong competencies in resource management, contract negotiations, sales support, expense management, collaboration with organizational partners, infrastructure management, project leadership, data privacy, process improvement, and performance metrics and evaluation. Eric was in leadership with Acxiom before joining EGP as Director of Operations in May of ’23.

Engage the organization in managing customer relationships, regulatory compliance, revenue, and profit. Foster a culture of strategic emphasis on the success of clients. Drive organizational collaboration to ensure optimal user experience. Empower associates for extraordinary customer service.

Ensured execution of numerous multi-million-dollar contracts. Owned all aspects of account deliverables, operations, and client satisfaction. Forecasted and assembled account teams for both implementation and production support. Established standard operating procedures. Responsible for revenue growth, expense management, and resulting profitability. Tracked all service level agreements and contractual limits. Facilitated billing and the scheduling of revenue recognition. Collaborated with organizational partners in sales, data, product, data security, IT, finance, and legal. Coordinated with IT and DBA teams on planning, assessment, and optimization of storage, as well as software updates.