Eric Mclean Email & Phone Number

Southlake, Texas, Us

Responsibilities included the management of all release schedules, timelines for all environments. Managed all Future and Patch branch releases and tracked all deployments to specified environments. Worked with all team members to define and execute a strategy to reduce down time for production and targeting deployments to zero down time. Quickly identified potential gaps in development code to avoid quality issues and resolved all environment related issues associated with all the test environment’s. Primary point of contact for all teams to ensure all systems are configured correctly. Compiled and documented a list of all stories that were delivered to accurately communicate what was being released to product owners and external customers. Represented Production Change Request thru CAB meetings that were specific to any given release. Interacted with QA and Dev teams to ensure what exactly was being deployed between all given environments was ultimately tested thru all environments up to production. Ensured consistent roll out of all components, services for all environment’s. Document and implement process and procedures to improve system stability and reliability and executed all implementation plans associated with all given releases for production.

defi SOLUTIONS provides an industry leading, browser-based loan origination system (LOS) that is completely configurable and easy to implement. The defi system allows auto lenders the flexibility to manage the application lifecycle from a single, flexible, SaaS platform. The defi LOS is affordable, scalable and easily accessible from mobile devices.

• Acted as a focal point and leader to all quality related programs – Directed QA activities to ensure maximum quality and effectiveness • Lead a group of 30 QA Engineers and 3 QA Leads among three different products• Ensure the organization’s IT standards meet legal compliance and business expectations• Interviewed and hired new staff• Procured QA software tools, developed QA procedures and established quality assurance methodologies/standards in order to refine the quality objectives of the organization.• Directed employees to ensure highest standard of quality so that the organization meets both internal and external requirements – Ensured that all quality standards are met by all departments through strong multi-department advocacy of quality standards.• Conducted Quality Reviews with each team member and hosted meetings regularly to ensure team morale, teamwork and effectiveness of quality management• Worked with other departments in implementing the quality standards and benchmarks – developed new matrices of quality standards that led to improvement across departments

Responsiblities include planning and execution of all QA deliverables for all Production Products at ThinkFinance serving as a key component to ensure successful releases. This includes running day-to-day QA-Related activities for all products/projects. Also interact with all areas of business (Release Management, Development, Compliance, Loan Ops, etc) to ensure that QA services are effectively and consistently delivered in a first-class manner. These products include, PayDayOne, Great Plains Lending, Plain Green, Elastic, IVR, LeadGen.

• Responsibilities included identifying and solving areas of testing inefficiency, designing and developing test automation and testing software for current sprint cycles in the SCRUM process. • Responsible for monthly metrics and quality assurance/defect management reports• Created tasks and schedule in regards to production releases and working with other departments to ensure QA coverage. • Converted manual test stories to automated test stories, developing the automation for multiple products, executing and evaluating automated test results, and tracking and retesting of software defects.• New functionality testing, database testing, regression testing and build verification. • Worked as a testing lead by organizing and maintaining the QA Team and stabilizing efforts for all ThinkFinance Products. • Worked in an agile/Scrum environment with developers and consistently maintained progress as per the story points assigned to team. • Strong knowledge of Agile/Scrum environment.

• Worked in a Quality Assurance Test Organization working on TeamCenter Enterprise suite implementing the TeamCenter MRO interface. • Primary duties included the creation of Automated Test Cases using WinRunner and tracking of defects using Test Director. • Primary contact for all Test System installs including Windows, Linux, HPUX, HPIA, AIX and Sun platforms including patch installs and testing. • Analyzing analysis and design documents to create Detail Test Plans, System Test Plan and Unit Test plans including creating effective test cases to ensure quality of the product.

• Worked on American Airlines AACoRn project. • Conducted testing focused on passing real data between applications and then validate that data in down-stream applications• Utilized Mercury’s Loadrunner tool to perform analysis between Bluestone and BEA Weblogic middletier components.• Created automation test scripts for the regression test framework using WinRunner for the CAARE and Advantage services for AACoRn project.• Created scripts using Segue for performance testing to test the overall performance of new releases into the ECDB environment. • Worked with PVCS tracker to help assist in analyzing and documenting of all errors and issues. • Work with development team to create an automated regression test suite by gathering all Junit test cases created during unit test. • Worked with the development team to ensure test cases were current and accurate and assisted in updating test cases as required. • Participated in environmental issues and supported the development team. • Actively participated in defect calls to resolve the defects in an efficient and timely manner• Executed testing in a fully integrated production like environment• Participated in understanding business issues, process flows and critical factors.

Southlake, Texas, Us

• Worked closely with BA’s and SME’s to determine and identify contents and flow of various business processes. • Worked in a Quality Assurance Test Organization working on a wide range of projects. • Duties included manual, regression, and automated testing, using WinRunner and CMS Tuts. Developed automated test scripts for TPF and performed the test cases during each of the program releases that were required. Other responsibilities included using analysis and design documents to create Detail Test Plans including creating effective test cases to ensure quality of the product. • Worked with various defect management tools (TestDirector/PVCS Tracker) to help assist in analyzing and documenting of all errors. • Developed automated test scripts for TPF and performed the test cases during each of the program releases that were required. • Interpret analysis and design documents to create Detail Test Plans including creating effective test cases to ensure quality of the product.

Flight Dispatcher

Diploma, General Studies