Vice President, North American Sales And Customer Operations
Vice President, North AmericaExecutive Leader that managed all business activity, with full P&L ownership and functional reporting, across the US and Canada, comprised of 3 portfolio businesses, and 5 business innovation and solution groups, 1 manufacturing facility, and 3 distribution centers. Managed 2 Vice Presidents, 1 Global Vice President, 5 Directors and Senior Managers, supported by 380 indirect reports, with daily field service fleet comprised of 90 field engineers, and 60 subcontracting entities.• Successfully led an under-performing North American business through a transformational change encompassing all functions of the business resulting in aggressive profitable revenue growth and significantly improved earnings• Attained record-breaking financials, increased sales revenue by 24% and Operating Income from 16.7% to 22%• Successfully navigated the organization through Covid, right-sizing the resources and positioned the business to aggressively grow revenue and optimize the financial performance post 2020• Successfully redefined the go-to-market strategy, restructured the sales organization, revised compensation plans, created sales processes, that improved seller performance and productivity resulting in increased customer acquisition and retention, deeper product penetration, and aggressive profitable revenue growth• Selectively added key resources to focus areas to capitalize upon new market opportunities• Guided, created and implemented the first ever division strategic plans for directional guidance resulting in a more cohesive and congruent and high-performing culture across the enterprise• Streamlined manufacturing processes and increased productivity, improved supply chain efficiency, reduced working capital and improved asset utilization resulting in significant expense reduction.