Eric Mejia Email & Phone Number

California, United States

Tampa, Fl, Us

Directed operations at three Google experience centers in North America, ensuring seamless functionality. Provided comprehensive technical and IT support while overseeing administrative tasks such as managing vendor contracts, handling expense reports, monitoring inventory, and budgeting.Spearheaded the development of a new internal tool utilizing Google Forms and Sheets to capture event data. This innovative tool facilitated monthly data presentations to business leaders.Development of a new internal tool utilizing Google Forms and Sheets to capture event data. This innovative tool facilitated monthly data presentations to business leaders.Responsible for overseeing the onsite delivery teams to ensure that contracted services are delivered in accordance with agreed expectations and SLAReport to, partner with and take work direction from the account Director of Customer Success•Provide tactical oversight of virtual and onsite resources performing break/fix and event services•Active partnering with AVI-SPL’s Global Operations leadership team to assure maximum cooperation and alignmentPromote and drive team collaboration and maintain high team morale With the Global Operations leadership team, develop, adopt and deliver rigorous, best practice ITIL-based operational processesAssist with the creation and ongoing success of a ‘follow-the-sun’ operational Incident and Request management modelActively contribute to the identification, reporting and implementation of Continuous Service Improvement (CSI) itemsAs applicable, help foster the use, and ongoing improvement of, formal project management approaches on the accountMaintain an organized and professional environment where all service delivery teams perform to both AVI-SPL and the customer’s values and standards of excellence

New York, Ny, Us

Oversaw the on-site technical team for a Fortune 500 company, guaranteeing seamless execution of events. Pioneered sales and marketing strategies, leading to sustained revenue growth at the designated home site. Maintained vigilant supervision over daily operations encompassing events, conferences, and meetings. Additionally, managed administrative responsibilities, including vendor contracts, expense reports, inventory management, and budgeting● Promoted internally from Technology Supervisor to Manager

New York, Ny, Us

Responsible for installation, maintenance, and upgrades of an organization's technology Systems.Provided and managed all services used to deliver information technology to our customers and associates, including networking, desktop support, audio, video, HSIA, audio & video conferencing .● Promoted internally from Technology Specialist to Supervisor

New York, Ny, Us

Proficient in installing, configuring, and operating electronic equipment for various media production tasks such as recording, editing, and transmitting radio and television programs, motion pictures, video conferencing, and multimedia presentations

New York, New York, Us

Diverse background in Composing, on-location, and product sound engineering. Effective communicator and team player with strong organizational, project, and time management abilities. Record sounds in the studio and on locations to obtain necessary tracks. Collaborate with clients to determine project scopes and set milestones.

New York, Ny, Us

Responsible for day-to-day help desk operations including ticket prioritization, tracking, and timely resolution. Worked on Apple, Linux, and Windows client/server computers, troubleshooting hardware, software, network, and virus issues. Worked both in-store, over the phone, through remote access, and in business and residential environments.

New York, Ny, Us

To Assist the Production Department to take delivery of production masters across all Audio Visual formats, SD, HD,3D,4K for distribution in CD, DVD, Bluray, theatrical, broadcast and digital platformsAssisting Production Manager and Managing Director- Booking travel and accommodation- Accounting production company credit card expenses- Accounting petty cash expenses- Post production metadata logging – stills, archive, music rights, credits- Recruiting film crew - Ad hoc equipment resourcing for shoots- Production assistant/runner on live shoots – troubleshooting and assuring the comfort and coordination of large film crews - Organising the Managing Director’s diary, arranging meetings and calls- Taking production meeting minutes, collating and distributing them - Responsible for the signing of Vox Pop agreements at live shoots

Coordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetDeveloping project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure project performance using appropriate systems, tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentation

Supervised and led a team of engineers, Repaired and tear down Apple products on a daily basis. Design and setup and efficient work environment for other technicians and users. Reorganize the overall system of iHospital NYC to an efficient process. Dramatically boots sales and customer satisfaction in a matter of two moths.

Bachelor'S Degree, Music Theory And Composition

High School Degree, General Studies