Experience:Operations Manager Linoto, Jargonlab inc.● Managed all business inventory from production to shipping● Evaluated delivery, shipments and product levels to improve inventory control procedures● Kept accurate inventory records● Hired and trained staff for optimal performance● Implemented organized work flows resulting in a 50% increase in productivity● Worked closely with both staff and CEO as a subject matter expertMedical Assistant - Psychiatry and Infectious Diseases Fernando Taveras MD PC● Managed incoming phone calls resolving scheduling needs and patient inquiries● Acted as the bridge between patient and pharmacist troubleshooting● Responsible for keeping an up to date patient registry● Coordinated the daily administration of doctors, staff, visitors, and patients● Managed multi line phone systemClinical Office Assistant - Psychiatry and Infectious Diseases Damian Family Health Center● Greet and check in patients● Client scheduling, confirmations and cancellations● Maintained updated patient records● Answer phone or in person queriesEducation:● Bronx Community College; Major: Business AdministrationSKILLS & QUALIFICATIONS:● Microsoft Office Suite 365● Nextgen EHR/EMR, RCM Software● eClinicalWorks EHR Software● ShippingEasy● BigCommerceReferences upon request02/2015 - 03/202003/2012 - 02/201503/2010 - 03/2012 (May 2022)● ICANotes● Bilingual (English/Spanish)