Eric Merchant Email & Phone Number

Chicago, Il, Us

Evanston, Il, Us

Responsible for managing the Enterprise Content Management (ECM) and the Clinical Ancillary (CA) Teams across the System.The ECM Team supports multiple document imaging applications used in the Medical Records, Business Office (aka PFS), Human Resources, Finance, Purchasing and other departments.The CA Team supports the clinical applications used in the Cardiovascular, Pathology (Lab), Maternal Fetal Medicine (MFM), Labor & Delivery (L&D), Sleep Lab, Gastroenterology (GI), Genetics, Endocrinology, Neurology, Ophthalmology, Radiation Oncology, Pulmonology, and other specialties.Additional responsibilities includes roll out of Epic Beaker (Lab module), implementation of Digital Pathology and Image Management Strategy

Evanston, Il, Us

Managed the Enterprise Content Management (ECM) and the Clinical Ancillary (CA) Teams (over 100 software applications)Major accomplishments: Achieved FY18 thru FY21 Value Improvement Program (VIP) goal for the HIT department, achieved Epic Honor Roll v2 thru v5, helped develop medical device on-boarding process, managed the new employee orientation for the HIT department, developed software vendor selection tool for HIT, created ROI for implementing major applications

Evanston, Il, Us

Responsible for managing Epic HIM, Content Management, Cardiovascular, and the Clinical Ancillary Teams (over 85 software applications)Additional responsibilities: Primary lead for developing telemedicine and image management strategies, managing the immunization, syndromic surveillance, and the electronic lab reporting for Meaningful Use, participate in the Genomics and the Next Generation Sequence initiatives.

Evanston, Il, Us

Responsible for managing the Epic HIM, Content Management, Cardiovascular, and the Clinical Ancillary Teams (70 plus applications)Additional responsibilities: Primary lead for developing telemedicine and image management strategies, overseeing 3rd Party EMR conversions, coordinating ICD-10 activities in the clinical ancillary departments, managing the immunization, syndromic surveillance, and the electronic lab reporting for MU Stage 2, participate in the Genomics and the Next Generation Sequence initiatives.

Evanston, Il, Us

Responsible for the initiation, planning, execution, control and closure activities of technology project across multiple teams; Responsible to effectively lead and manage the Imaging Team that supports McKesson’s document imaging suite, ImageNow Enterprise Content Management (ECM), Epic scanning and Epic HIM application modules.• Accomplishments: Successfully implemented McKesson’s document imaging application in the Business Office; Managed the implementation of Epic RTF Notes and Epic Print Server (EPS); Implemented ImageNow® ECM in Accounting/Finance, Information Systems, Human Resources, Physician Recruitment/Contracting and Foundation

Forchheim, De

Assisted with the implementation of Sorian® imaging suite; Managed technical and implementation resources to ensure timely implementation to budget.• Accomplishments: Led the implementation of Sorian® HIM at two customer sites; Participated in the development of implementation methodology.

Provided assistance with contract negotiation; Liaison between vendors and the customer; Responsible for overall implementation of McKesson document imaging suite.• Accomplishments: Implemented McKesson document imaging suite in the Health Information Management department and the Business office

Irving, Texas, Us

Managed technical and implementation resources to ensure timely implementation to budget; Managed Project scope, Project plan, Project milestones, Project issues, Project status reports and software enhancement requests for multiple customers.• Accomplishments: Successfully implemented McKesson’s document imaging suite at fourteen customer sites.

Conveyed requirements to software developers for detailed design of GUI based imaging applications on UNIX platform; Led the implementation of imaging application and training for multiple business operations sites; Established and implemented productivity and quality standards for use in operations revolving around the new software.• Accomplishments: Successfully implemented imaging application at multiple Information Processing Centers

Karachi, Sindh, Pk

Analyzed, designed, and improved processes for the Emergency Room, Operating Room, Medical Records, and Patient Processing resulting in the reduction of patient turnaround time and increased patient satisfaction.• Conducted feasibility studies and cost-benefit analyses of developing in-house Nursing Information System (NIS).

Responsible to review, edit and create clinical software training material.

Mshs, Health Systems

Bsme, Mechanical Engineering