Vice President Customer Service And Program Management
Current
Jan 2022 - Present
AeroLeads people directory · profile
Eric Michener Email & Phone Number
Vice President Customer Service and Program Management
at
Auxilior Capital Partners, Inc.
1 work email found
@auxcap.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Customer Service and Program Management
Location
Greater Philadelphia, United States, United States
Company size
Who is Eric Michener? Overview
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Quick answer
Eric Michener is listed as Vice President Customer Service and Program Management at Auxilior Capital Partners, Inc., a company with 14 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at auxcap.com and a matched LinkedIn profile for Eric Michener.
Eric Michener previously worked as Director of Customer Service at Pnc Equipment Finance and Business Unit Director at Ashfield, Part Of Udg Healthcare Plc. Eric Michener holds Bachelor Of Arts (B.A.), Psychology from Bloomsburg University Of Pennsylvania.
Company email context
Email format at Auxilior Capital Partners, Inc.
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{first_initial}{last}@auxcap.com
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AeroLeads found 1 current-domain work email signal for Eric Michener. Compare company email patterns before reaching out.
Profile bio
About Eric Michener
CUSTOMER SERVICE/ BUSINESS OPERATIONS DIRECTOROver 19 years of success in impacting corporate profitability through project management, client relationship management, organizational management and sound decision-makingAmbitious and tenacious self-starter with solid history of forging long-term client relationships and translating complex concepts into actionable strategic plans. Recognized as passionate, diligent performer committed to meeting corporate goals, building strong client relationships, and leveraging technologies to drive process improvements. Hands-on leader skilled in building consensus across teams and appropriately delegating tasks. CORE COMPETENCIESCustomer Service – Client Relationship Management – Operations Management – Vendor Management-Project Management –Process Improvements – Public PresentationsTeam Building & Leadership – Staff Training & Development
Listed skills include Customer Service, Client Relationship Managment, Operations Management, Vendor Management, and 6 others.
Current workplace
Eric Michener's current company
Company context helps verify the profile and gives searchers a useful next step.
Auxilior Capital Partners, Inc.
Employees
14
AeroLeads page
7 roles
Eric Michener work experience
A career timeline built from the work history available for this profile.
Director Of Customer Service
Pnc Equipment Finance
Sep 2016 - Dec 2021
Business Unit Director
As the Business Unit Director I am accountable for all aspects of program success including contract development, staff modeling, pricing, and program P&L. I am responsible for call center and project management operations, recruitment, development and retention. Additional responsibilities include providing counsel to clients and assigned staff to develop.
Apr 2014 - Sep 2016
Director Customer Service
Citi Prepaid Services
Directed all aspects of the Cardholder Services Department including but not limited to planning, reporting, analyzing metrics, and operational management. Responsibilities include ownership of the relationship with outsource vendors including outsourced Call Center, Telecommunications vendor, and VRU vendor. Development of product solutions to onboard new.
Aug 2010 - Apr 2014
Customer Service Manager- Executive Relations Department
Promoted to drive profitability by increasing brand loyalty in managing escalated customer service department and executive complaint process. Coach, develop, train and manage department supervisors in an escalated customer service environment regarding employee development and customer/dealer satisfaction. This includes, but is not limited to: setting.
Jan 2008 - Aug 2010
Learning And Development Manager
Promoted to manage team of training facilitators for the Philadelphia Customer Contact Center. Assess training needs for all departments of contact center to create and enhance training programs for new hires and skill development of tenured employees. Provide and track company and state compliance training for all employees of the contact center. Notable.
Jan 2007 - Jan 2008
Customer Service Manager
Additional roles held within the Chrysler Financial Organization.Customer Service Manager of Collections, Customer Service Manager of Operations, Customer Service Manager of Title Services, Collections Supervisor, Title Department Supervisor, Vehicle Remarketing Specialist, Customer Service Agent, Wholesale Inventory Auditor, Collections Agent
Jan 1997 - Jan 2007
2 education records
Eric Michener education
Bachelor Of Arts (B.A.), Psychology
Associate'S Degree, General Studies
FAQ
Frequently asked questions about Eric Michener
Quick answers generated from the profile data available on this page.
What company does Eric Michener work for?
Eric Michener works for Auxilior Capital Partners, Inc..
What is Eric Michener's role at Auxilior Capital Partners, Inc.?
Eric Michener is listed as Vice President Customer Service and Program Management at Auxilior Capital Partners, Inc..
What is Eric Michener's email address?
AeroLeads has found 1 work email signal at @auxcap.com for Eric Michener at Auxilior Capital Partners, Inc..
Where is Eric Michener based?
Eric Michener is based in Greater Philadelphia, United States, United States while working with Auxilior Capital Partners, Inc..
What companies has Eric Michener worked for?
Eric Michener has worked for Auxilior Capital Partners, Inc., Pnc Equipment Finance, Ashfield, Part Of Udg Healthcare Plc, Citi Prepaid Services, and Chrysler Financial.
How can I contact Eric Michener?
You can use AeroLeads to view verified contact signals for Eric Michener at Auxilior Capital Partners, Inc., including work email, phone, and LinkedIn data when available.
What schools did Eric Michener attend?
Eric Michener holds Bachelor Of Arts (B.A.), Psychology from Bloomsburg University Of Pennsylvania.
What skills is Eric Michener known for?
Eric Michener is listed with skills including Customer Service, Client Relationship Managment, Operations Management, Vendor Management, Project Management, Process Improvement, Public Speaking, and Team Leadership.
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