With over 10 years of work experience in operations, process improvement, and training and development, I am a Senior TAP Facilitator and Site Lead at Serco NA, where I provide transition assistance and career coaching to military service members and their spouses. I am also a Professional Career Coach and Advisory Board Member at MoreTalent, a platform that connects job seekers with employers and mentors. I hold a Master of Business Administration from the University of Wisconsin-Milwaukee and a Bachelor of Science in Health Care Administration from Southern Illinois University. Additionally, I am a Lean Six Sigma Master Black Belt and a Certified Project Manager, as well as A DiSC Manager. I have a passion for helping people achieve their personal and professional goals, and I leverage my expertise in healthcare, business, and education to deliver high-quality services and solutions. I am always eager to learn new skills, collaborate with diverse teams, and contribute to positive social impact.