Eric Milam Email and Phone Number
Los Angeles, CA, US
Eric Milam's Location
Los Angeles Metropolitan Area, United States, United States
Eric Milam's Contact Details
Eric Milam work email
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Eric Milam phone numbers
About Eric Milam
Recognized industry-wide for team leadership excellence, spear phishing innovation, and efficiency gains, I’m passionate about process improvement. With extensive information security, cybersecurity, and incident response expertise and a track record of increasingly responsible promotions, I excel at building out new and overhauling troubled teams.SELECT ACHIEVEMENTS: * Kickstarted +40% higher-than-expected sales for Blackberry’s MDR product within just 2 months by overhauling sales cycle and improving sales enablement.* Averted 10s of millions in potential malware expenses for Blackberry (Cylance) customers by establishing a Threat Research SWAT for North America, EMEA, and APAC.* Turned around the performance of an inherited team spanning North America, UK, Australia, and Japan in 6 months for Blackberry (Cylance).CYBERSECURITY THOUGHT LEADERSHIP: Widely Interviewed as Industry Expert | Repeatedly Tapped to Lead Spear Phishing & Cybersecurity Training & Conference Presentations | Contributor to Information Security: The Complete ReferenceLEADERSHIP & CYBERSECURITY STRENGTHS: Cybersecurity Managed Services | Cybersecurity Research & Analysis | Information Security | Intelligence Research Development | Product Management & Testing | Sales Enablement | Malware Analysis | Reverse Engineering | Attack & Penetration Testing | Cyberattack & Ethical Hacking Techniques | Cyber Threat Intelligence Cycle & Research | MITRE ATT&CK Framework | EPP (Endpoint Protection Platform) | EDR (Endpoint Detection and Response) | XDR (Extended Detection and Response) | Threats, Fraud, & Security Vulnerabilities | Risk Management | Stakeholder Management | Managed Detection & Response (MDR) | Revenue Generation | Managed Services Operations | Performance Improvement | Strategic Planning | Product Development | Post-Acquisition Integration | Global Cybersecurity Research Operations | Research Development Lifecycle | Malware Prediction | AI Modeling | Malware Investigations | Team Leadership, Training & Coaching | Spear Phishing | Ethical Hacking Principles & Techniques | Social Engineering
Eric Milam's Current Company Details
Eric Milam Work Experience Details
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Head Of Advanced Technical ServicesReversinglabsLos Angeles, Ca, Us
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AdvisorWedge Networks Inc. Sep 2024 - PresentCalgary, Alberta, CaAs an Advisor, I provide guidance focused on product marketing, sales strategies, and marketing planning. I work closely with Wedge leadership to refine their go-to-market approach, optimize their sales processes, and drive sustainable growth. This includes identifying and initiating lighthouse accounts in strategic verticals to build momentum and establish credibility in key markets. My efforts deliver actionable insights that align with their business objectives and market dynamics, ensuring short-term revenue growth and long-term success. -
Senior Director Threat Intel OpsReversinglabs Jan 2024 - PresentCambridge, Massachusetts, Us• PROGRAM DEVELOPMENT & STRATEGIC LEADERSHIP: Initiate and lead the development of the Threat Intelligence Operations program.o Strategically design and execute a framework to proactively identify, analyze, and mitigate cyber threats, continuously enhancing organizational security.• DATA ANALYSIS AND METRICS: Implement a robust metrics tracking system.o Assess and quantify the effectiveness of threat intelligence activities, facilitating data-driven decision-making and ongoing program enhancements.• TECHNOLOGY INTEGRATION: Drive the integration of threat intelligence tooling and methodologies.o Significantly improve the identification of bespoke malware and campaigns, enhancing the product's capabilities.• COMMUNICATION AND ADVISORY: Regularly advise executive leadership with critical attacks and strategic reports.o Shape external communications for customers, partners, and the public, ensuring accurate dissemination of information.
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Chief Of StaffReversinglabs Apr 2023 - Jan 2024Cambridge, Massachusetts, UsDeveloped a comprehensive product launch framework, enhancing go-to-market efficiency and solution deployment. Led teams in marketing content review, optimizing its effectiveness. Implemented communication improvements across departments, boosting coordination and productivity. Provided in-depth sales training on GTM strategy for key products. Contributed to increased website traffic through strategic SEO glossary development.PROJECT MANAGEMENT, OPERATIONAL OVERSIGHT, AND TEAM LEADERSHIP: Led cross-functional project teams, aligning with corporate strategies, and managing timelines in a tech-driven environment.• Oversaw daily operational functions, enhancing efficiency and productivity and fostering process improvements.• Mentored team members, encouraging a collaborative work environment and professional growth.STAKEHOLDER COMMUNICATION, MARKET ANALYSIS, AND POLICY COMPLIANCE: Acted as a primary liaison between executives, internal departments, and external stakeholders, aligning organizational goals.• Conducted market analysis to inform business strategies and stay ahead of cybersecurity trends.• Ensured adherence to industry standards and regulations in corporate policy development and compliance.SKILLS: Project Management, Operational Oversight, Team Leadership, Stakeholder Communication, Market Analysis, Policy Compliance, Product Launch Framework Development, Go-To-Market Efficiency, Strategic SEO Glossary Development
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Chief Product OfficerBinarly Sep 2022 - Feb 2023Santa Monica, California, UsLed the launch of Binarly Transparency Platform v1, a significant advancement in firmware security with deep analysis capabilities. Pioneered AI-powered solutions to identify novel vulnerabilities, marking a proactive shift in cybersecurity defense. Successfully established Binarly's market position, enhancing revenue and customer base through strategic insights into customer needs and market trends.STRATEGIC PRODUCT LEADERSHIP AND INNOVATION: Spearheaded the development and launch of the Binarly Transparency Platform, significantly enhancing the company's market position in firmware security.• Led the company in designing and implementing AI-powered firmware security solutions, pioneering the use of advanced AI/ML technologies for deep vulnerability analysis, thereby setting new industry standards.TEAM LEADERSHIP, COLLABORATION, AND MARKET INSIGHTS: Collaborated with cross-functional teams like R&D and sales, ensuring successful product launches and market penetration.• Conducted extensive market research to capture emerging trends and customer needs, guiding the development of user-centric products and enhancing customer satisfaction through strong client relationships and feedback integration.SKILLS: Strategic Product Leadership, AI-Powered Solutions, Firmware Security, Vulnerability Analysis, Team Leadership, Cross-Functional Collaboration, Market Research -
Evp ProductSearchlight Security Ltd Mar 2022 - Sep 2022Port Solent, Hampshire, GbPioneered the company's first-ever roadmap and a strategic product combination to streamline sales and backend costs. Established a pivotal Threat Intelligence team and transitioned Product Management to Agile, boosting efficiency in grooming and release cycles. Implemented clear metrics for each release, enhancing the effectiveness and timeliness of product deliveries.STRATEGIC LEADERSHIP IN PRODUCT DEVELOPMENT AND MARKET POSITIONING: Spearheaded the development and articulation of a comprehensive product strategy, ensuring alignment with market needs and the company's vision.• Led the complete lifecycle management of critical products like Cerberus and DarkIQ, from concept to launch.• Conducted in-depth market research and competitive analysis to inform strategic decisions and product positioning, keeping products at the forefront of cybersecurity trends.• Created and maintained a product roadmap prioritizing initiatives that delivered tangible value to customers and the company.BUILDING AND LEADING A SPECIALIZED THREAT INTELLIGENCE TEAM: Founded and developed a specialized dark web threat intelligence team, recruiting top talent and establishing it as a critical component of the company’s efforts.• Designed and implemented processes for continuous dark web threat monitoring, analysis, and reporting, significantly enhancing the company's intelligence capabilities.• Led cross-functional initiatives to integrate threat intelligence insights into product features, improving the solutions' overall effectiveness and market relevance.SKILLS: Strategic Leadership, Threat Intelligence, Agile Methodology, Cross-functional Collaboration, Lifecycle Management, Market Research and Competitive Analysis -
Vp Research & IntelligenceBlackberry 2020 - Mar 2022Waterloo, Ontario, CaCatalyzed 10X revenue growth within 5 months and laid the groundwork for EMEA expansion with a team of 15. Strategize short-, middle-, and long-term go-to-market plans and technical build outs for customers and channel partners.* Overhauled troubled legacy MDR product and dispirited team. Stemmed team departures and guided product rebuild from scratch to position global relaunch.* Enabled millions in new 2020 revenue by jumpstarting inherited stalled service delivery.* Retained after Blackberry’s acquisition of Cylance; played a key role in leading integration of MDR product into Blackberry’s larger platform consisting of 6 separate products.SKILLS: Managed Cybersecurity Services | Managed Detection & Response (MDR) | Revenue Generation | Managed Services Operations | Performance Improvement | Strategic Planning | Data Analysis | Business Development | Product Development | Sales Enablement | Post-Acquisition Integration -
Vp Research OperationsCylance Inc. 2018 - 2020Waterloo, Ontario, CaSustained previously built world-class information security team spanning the US, UK, Japan, and Australia and drove global service delivery expansion. Uplifted team performance; gained recognition as corporate voice within the industry.* Developed and spearheaded EDR team for rule creation capabilities.* Influenced deal closure with 100s of thousands of endpoints; liaised with sales, marketing, customer success, professional services, and engineering teams.SKILLS: Global Cybersecurity Research Operations | Performance Turnaround | Strategic Planning | Research Development Lifecycle | Product Testing | Sales Enablement | Security Technology Solutions | Revenue Generation | Professional Services | Threat Intelligence | Malware Prediction | AI Modeling | Data Science -
Global Sr. Director Threat ResearchCylance Inc. 2015 - 2018Waterloo, Ontario, CaSet the stage for penetration of new markets in the US, APAC, and EMEA that drove 40% of corporate revenue for Cylance (now Blackberry). Directed a team of 50; appointed to Extended Executive Team; mentored by CEO.* Forged cybersecurity research team from zero to 50 and championed best practices and sales enablement.* Built out a team of threat intelligence specialists to position a new malware investigation revenue stream.* Prevented the potential loss of 10s of millions of client expenses, forging a Threat Research Team to optimize malware operations.SKILLS: Global Threat Research | New Market Penetration | Multinational Team Turnaround | Threat Intelligence | Malware Investigations | Reverse Engineering | Team Leadership, Training & Coaching
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Practice Manager - Attack & PenAccuvant Labs 2010 - 2015Denver, Co, UsGained industry-wide recognition and challenged industry status-quo, innovating next-level spear phishing best practices while consulting with Fortune 50 to 500 firms. Promoted repeatedly; led full lifecycle penetration testing; doubled team size and propelled performance to global recognition.* Reoriented spear phishing resolution by designing a damage testing approach to pinpoint security weaknesses and failures. Shifted focus from user defense to full exploitation; presented approach to >10 industry conferences annually.SKILLS: Practice Management | Attack & Penetration Testing | Spear Phishing | Ethical Hacking Principles & Techniques | Service Portfolio Management | Social Engineering | Vulnerability Assessment | Network-Based Security | Threat Management | Global Security Case Management & Resolution | Information Security | Risk Assessment -
Penetration TesterPayment Software Company, Llc 2009 - 2010Recruited to perform network-based security vulnerability assessments based on the current Payment Card Industry Security Scanning Standard as well as best practices for network and application security testing procedures.Key Contributions:Performing network-based security assessmentsPerforming security assessments on Internet-facing applications Performing security assessments on software applicationsPerforming penetration tests across public networksPerforming penetration tests across internal networks Performing assessments of wireless networksPerforming assessments of physical security using social engineeringCommunicating with Clients to configure and setup network-based security vulnerability scansMonitoring the execution of vulnerability scansCreating PCI compliance reports prioritizing the results of security scansProviding integration support for customers using ASV servicesWorking as a team member on a large audit engagement to perform technical software and environment testingDeveloping testing scripts and procedures
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Security AnalystCore Technology Solutions Group 2007 - 2009Recruited to the Chief Security Office on the Threat Management Team to work in partnership with other AT&T business units and divisions to evaluate threats, determine protective measures, create response capabilities and ensure compliance with best security practices to ensure security is incorporated into every facet of AT&T's computing and networking environments.Key Contributions:Responsible for Global Case Management of significant security events and incident to complete resolutionEngaging in daily review of security alerts issued from US-Cert, Symantec & Secunia and various vendor alerts for vulnerability review and exploitation within the AT&T global environmentResponsible for researching and reporting exploitations from sites such as MilW0rm, Security Focus and Zero Day Initiative as well as interacting with chat groups where exploitations are discussed and explainedResponsible for monitoring product use to ensure that standards can address both known and potential exploitation mechanismsHandling of Threat Management system cases including patch tracking through closure
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Security AnalystSacramento County Dept Of Health & Human Services 2005 - 2007Recruited to establish and manage department-wide information-security program. Oversee department-wide efforts to identify and evaluate all critical systems. Design and implement security processes and procedures and perform cost benefit analysis on all recommended strategies. Collaborate with external auditors to conduct in-depth compliance audits, presenting all results to senior management. Helped to develop curricula and facilitate awareness training for management and 3400 employees.Key Contributions:Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans within DHHS with an environment of over 40 servers.Spearheaded creation of business information-security departments, including Risk Assessment, Vulnerability, and Business Requirements.Selected employees from Information Technology department to build Risk Assessment Team charged with analyzing all critical systems, developing reports to document systems vulnerabilities, and recommending appropriate solutions.Created company guidelines and procedures governing corporate security, email and Internet usage, access control, and incident response.Assessed information security risks to data, applications, networks and platforms; work with other IT and business groups to reduce risk.Led in the design and implementation of security initiatives to meet regulatory requirements with regards to HIPAA.Led with the development of policies, standards and procedures.Led in the design, testing, and implementation of user security software.Implementation, management and the creation of policies, processes and procedures around enterprise vulnerability assessment.Assessed vulnerabilities as they are released and work with the Patch Management program to ensure the environment is protected against new risks.Worked with the members of the security team to develop and implement strategies to balance security recommendations with business needs.
Eric Milam Skills
Vulnerability Assessment
Computer Security
Penetration Testing
Information Security
Security
Network Security
Cissp
Vulnerability Management
Application Security
Information Security Management
Incident Response
Ceh
Networking
Disaster Recovery
Security Awareness
Internet Security
Security+
Data Security
Oscp
Web Application Security
Business Continuity
Computer Forensics
Network+
Security Audits
Pci Dss
Wireless Security
C
Ids
Social Engineering
Intrusion Detection
Encryption
Risk Assessment
Comptia Security+
Comptia
Servers
Security Policy
Information Assurance
Tomfoolery
Vulnerability Scanning
Security Research
Metasploit
Eric Milam Education Details
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Xavier UniversityPsychology
Frequently Asked Questions about Eric Milam
What company does Eric Milam work for?
Eric Milam works for Reversinglabs
What is Eric Milam's role at the current company?
Eric Milam's current role is Head of Advanced Technical Services.
What is Eric Milam's email address?
Eric Milam's email address is em****@****nce.com
What is Eric Milam's direct phone number?
Eric Milam's direct phone number is +194922*****
What schools did Eric Milam attend?
Eric Milam attended Xavier University.
What are some of Eric Milam's interests?
Eric Milam has interest in Science And Technology.
What skills is Eric Milam known for?
Eric Milam has skills like Vulnerability Assessment, Computer Security, Penetration Testing, Information Security, Security, Network Security, Cissp, Vulnerability Management, Application Security, Information Security Management, Incident Response, Ceh.
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