Eric Milsap Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Senior Program Manager working in S&OP for Amazon Canada.

Knoxville, Tennessee, United States

Responsible for site project management, the engineering department, and the facilities department.• Recent projects to include the install of two new packaging lines, a new facility roof, and a site humidification system.• Oversees engineering team’s site projects to include new equipment installs and equipment upgrades.

Knoxville, Tennessee, United States

Production Manager responsible for site automation projects and data driven continuous improvement.• Site Project Manager for Project Amplify, a $17M local automation project that introduced a centralized palletization system, and two different types of autonomous robots into KDP production• Conceptualized and aided in solutioning multiple aspects of Project Amplify to include overall use of the Autonomous Mobile Robots, coffee and raw material flow, advanced buffer mode and the sortation imager• Stood up, branded, and managed the local continuous improvement team known as the Performance Improvement Team in the largest site in KDP that produces over 40% of the K-Cup volume• Tableau Developer that owned, managed, and developed reports for the Knoxville Tableau Site to include coffee processing reports, production downtime reports, line performance reports, and production records reports• Tableau Developer that owned, managed, and developed the multi-site changeover project to standardize changeover reporting between sites• Site Changeover Champion which duties included leading Kaizens, developing standard work, and count change variation reduction. Site has achieved SMED on level 1 product changes in 2021 (Changeover Champion since 2019)• Site Best Practice Sharing Lead that worked with other sites to share and replicate best practices

Knoxville, Tennessee

Production shift manager responsible for the Safety, Quality, Delivery, Productivity, and Growth for a production shift to include roasting, grinding, and packaging.• Managed the day to day activities in a production environment for the largest site in KDP• Responsible for ensuring standards for Safety, Quality, Cost and Service are met• Managed personnel, production flow, OEE, and throughput• Responsible for employee growth and development • Responsible for 6 direct report supervisors and 120 indirect reports

Frankfort, Il

Extrusion department unit manager responsible for the conversion of raw materials into Work In Process Inventory. - Manages the extrusion department, reclaim department, and WIP inventory warehouse- Responsible for 57 team members including 4 team leads, 4 natural team leads, and a training lead- Responsible for 1,600,000 pounds of WIP inventory- Responsible for material efficiency and material balance between raw materials and WIP inventory in the production cycle- Responsible for personnel management to include managing staffing levels and training - Responsible for $400,000 in annual savings initiatives

Romeoville, Il

Continuous improvement manager responsible for process improvement projects in multiple distribution centers throughout the Midwest region. -Selected and traveled as part of the Pactiv response team that focuses on employee relation issues.-Assisted in the training of a new Operations Manager and ensuring the entire region met the requirements to receive an annual physical inventory exemption

Greater Chicago Area

Distribution center manager of an 870,000 square foot warehouse consisting of 93 team members. -Responsible for 93 team members including a manager, 3 supervisors, and local transportation-Responsible for overall warehouse flow, efficiencies, and shuttle management-Responsible for profit and loss based on a $10,000,000 annual operating budget-Responsible for over $600,000 in annual saving initiatives-Responsible for over 2,000 Stock Keeping Units (SKUs) totaling 1,600,000 cases of on hand inventory -Responsible for site inventory accuracy-Responsible for lower management growth and development-Responsible for labor management-Fluent in warehouse management software, SAP and yard management software, PINC

Rochester, New York Area

Supervised lift truck operators during day to day operations in a distribution center consisting of 3 buildings totaling over 1,000,000 square feet of warehouse space.-Responsible for over 2,000 Stock Keeping Units (SKUs) totaling 2,000,000 cases of on hand inventory -Managed a shift of 30 employees-Responsible for ensuring proper prioritization of outbound shipments to ensure on time delivery-Responsible for timely unloading of continuous local production and inbound shipments-Responsible for labor management-Fluent in warehouse management software, SAP and yard management software, PINC

Camp Leatherneck, Helmand Province, Afghanistan

Provided base security for the United States Marine Corps in Helmand Province, Afghanistan.-Provided Logistical, Administrative, and Physical Support for over 30 personnel. -Worked as a security guard and was promoted to a guard supervisor position. -Conducted tactical individual marksmanship, weapons transition shooting, and medical training.-Qualified with and Operated the M2 .50 Cal, MK 19, M9, 240B, and M4

Fort Knox, Ky And Afghanistan

Served as the primary fire support advisor to the Company Commander, and as the Headquarters Platoon Leader for a Light Infantry Weapons Company. Planned, synchronized, coordinated, and supervised indirect fire and aerial support for a 124 personnel organization.-Deployed to Afghanistan in support of Operation Enduring Freedom from January 2011 to January 2012-Company fired more lethal fire support than any other company in the Task Force-Ranked number 1 out of 5 Company level Fire Support Officers in the Battalion-Served as the Headquarters Platoon Leader in charge of 4 sections consisting of 18 personnel-Served as the company targeting officer, company information operations officer, and company intelligence support team officer -Conducted over 80 patrols and worked in the Tactical Operations Center over 280 days-Supervised the inventory, maintenance, training, and use of $3,200,000 in specialty equipment-Oversaw the accounting and inventorying of $5,000,000 dollars of unit equipment during redeployment-Earned the Combat Action Badge and two Army Commendation Medals

Various Schools And Locations

Joint Fires Observer Course Fort Sill, OK March 2010 – April 2010Trained on the request for indirect fire support and adjustment procedures for all indirect fire assets to include Naval Surface Fire Support (NSFS), Marine Corps, Navy, Army, and Air Force Aviation, and the operation of communication and laser equipment in a joint combat environment.Field Artillery Officer Leader Course III Fort Sill, OK October 2009 –March 2010Trained and became qualified to perform the duties of a Platoon Leader, Fire Direction Officer, and a Company Fire Support Officer to include planning, providing fires, and performing tactical and technical fire direction.• Graduated 26 out of 159 Field Artillery Officers and served as the assistant class leaderOfficer Leader Course II Fort Sill, OK August 2009 – September 2009Conducted problem-based training that incorporated lessons learned in Operations Iraqi Freedom and Enduring Freedom, multi-cultural awareness training, and training focused on developing adaptive leaders. Consisted of about 90 percent field and tactical training and was designed to prepare leaders for the complex, ambiguous, and rapidly changing contemporary operating environment.Officer Candidate School Fort Benning, GA April 2009 – July 2009Trained to become an adaptive, physically fit, and educated leader of Soldiers during a wartime environment. OCS consisted of both classroom and field training, and focused on teaching history of the military, tactics for operating in combat, and the leadership qualities needed to successfully lead Soldiers in combat. Basic Combat Training Fort Jackson, SC January 2009 – April 2009Trained on the basics and core values of the United States Army.

Collected and analyzed data to insure employees were in compliance with laws, regulations, and management policies. Communicated deficiencies to higher management and tracked the effectiveness of corrective training by following up with the employees on their understanding of policy if needed and by continuous auditing.

Worked directly for the Loss Mitigation Manager and learned the interworking of bankruptcy, legal, recovery, and the collections department. One key point I learned was how it is more ethical and profitable to work with a client to keep from foreclosure. Assisted with secretarial work by preparing invoices, reports, memos, and letters.

Knoxville, Tennessee Area

Salesman/Deliveryman Knoxville, TN August 2004 – May 2007Worked with customers to assess their wants and needs and made recommendations on products in relation to the customer’s desires, budget, and sales promotions. Performed all responsibilities of a salesman: customer service, maintained knowledge of merchandise and sales promotions, cashier, setting up displays, and arranging the show room floor. Conducted deliveries to customer’s homes or desired property and set up merchandise.Store Manager Sevierville, TN May 2005 – August 2005Responsible for the management, sales, inventory records, merchandise orders, show room floor arrangement, coordination of customer deliveries, and overall success of the Sevierville location. Agreed to manage the Sevierville location during the summer until college started back in the fall. • Presented with the opportunity to purchase the Sevierville location by working off the store debt, but declined in order to continue college and pursue a military career

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (Bs), Business Administration

Activities and Societies: Farm House Fraternity