Responsible for the leadership and management of all IT support/services including: SQL Database Services, Help Desk, Desktop Support, Network Engineering, Telecom. Heavily involved in leading various key IT projects and initiatives.Areas of Expertise and Responsibility• IT Management• Project Management• Event Management and Scaling• Facility and Operations• Update, Repair, and Perform troubleshooting tasks on Company PC’S and laptops• Laptop Encryption• Support Proprietary Software• Maintain Company Website (WordPress, and Drupal)• Roll-out / setup / maintenance of company email• Maintenance enterprise Networks (LAN,WAN,WIFI,VPN)• Maintenance and configuration of company firewall• Onsite and Offsite Network Backups and Archiving• All Versions of Windows (Server and workstation), Linux, Unix, and Microsoft Office• 2003/2008 R2 Active Directory• Group Policy Objects for Domain environment• Network Monitoring and proactive repair of network issues (Nagios)• Maintenance / programming of Shoretel phone systems and voicemail• Printers and Fax machine Maintenance • On call support 24/7• Large scale roll-outs of enterprise software• Troubleshooting and configuring Company Blackberry, Apple IOS, and Android devices• Creating Company Websites in both IIS and Apache (Intranet)• Cable Runs/Phone line runs and configuration (Cat 5e/Cat6/Fiber)• Server room configurations• RT helpdesk system Management and installation

Areas of Expertise and Responsibility• Update, Repair, and Perform troubleshooting tasks on Company PC’S and laptops• Laptop Encryption• Rollout / setup / maintenance of company email • Maintenance enterprise Networks (LAN,WAN,WIFI,VPN)• Maintenance and configuration of company firewalls• Onsite and Offsite Network Backups and Archiving• All Versions of Windows (Server and workstation), Linux, Unix, and Microsoft Office• 2008 R2 Active Directory• 2008 R2 Terminal Servers (Load Balanced in Farm)• Group Policy Objects for Domain environment• Support for over 300 users for a Multi-state Corporation• Network Monitoring and proactive repair of network issues (Nagios)• Maintenance / programming of Avaya Definity phone systems and Intuity Audix voicemail• Printers and Fax machines• On call support 24/7• Extensive knowledge in Pharmacy systems (Rescot and Framework)• Large scale rollouts of enterprise software• Troubleshooting and configuring Company Blackberry, Apple IOS, and Android devices• Creating Company Websites in both IIS and Apache (Intranet)• Knowledge of company fax servers and software• Cable Runs/Phone line runs and configuration• Server room configurations• RT helpdesk system• Citrix