Eric Molle Email & Phone Number

Essaouira, Marrakech-Tensift-Al Haouz, Morocco

Région De Lausanne, Suisse

Le Bureau des Stages et des Carrières accompagne les étudiants avant, pendant et après leur stage, de la signature de la convention jusqu’à la validation académique. Il est en contact direct avec les entreprises lors du suivi des stages. Le Bureau assure et organise aussi l'information des étudiants sur les stages et les métiers.Internship and Career Centre assists the students throughout their internship from the agreement until the academic validation. It is in direct contact with the… Show more Le Bureau des Stages et des Carrières accompagne les étudiants avant, pendant et après leur stage, de la signature de la convention jusqu’à la validation académique. Il est en contact direct avec les entreprises lors du suivi des stages. Le Bureau assure et organise aussi l'information des étudiants sur les stages et les métiers.Internship and Career Centre assists the students throughout their internship from the agreement until the academic validation. It is in direct contact with the companies. It also provides the students with a programme of professional preparation in close cooperation with the Learning Department. Show less

Maradiva Villas Resort & Spa, Wolmar, Mauritius

9/11-7/13Resident Manager, Maradiva Villas Resort & Spa, Wolmar, Mauritius5* resort hotel, 65 deluxe suite villas, 3 F&B outlets (1 bar, 2 restaurants), 220 employees, international and very upscale clienteleAchievements: Drive a performance culture through all levels of employees Implement systems and procedures that achieve higher cost efficiency and guest satisfaction ; Mauritius TripAdvisor ranked from 26# (9/11) to 7# (2/13) ; World Travel Awards : "Mauritius'… Show more 9/11-7/13Resident Manager, Maradiva Villas Resort & Spa, Wolmar, Mauritius5* resort hotel, 65 deluxe suite villas, 3 F&B outlets (1 bar, 2 restaurants), 220 employees, international and very upscale clienteleAchievements: Drive a performance culture through all levels of employees Implement systems and procedures that achieve higher cost efficiency and guest satisfaction ; Mauritius TripAdvisor ranked from 26# (9/11) to 7# (2/13) ; World Travel Awards : "Mauritius' Leadind Resort " 2012 Occupancy increased from 32% (2011) to 52% (2013)  Recruited HR, Training Manager and Executive Housekeeper Acted regularly as a General ManagerReason to move on: End of expat contract Show less

6/07-4/11 Executive Assistant General Manager, Le Méridien, Bora Bora, French Polynesialocated in Starwood Asia-Pacific area, 5* resort hotel, 99 bungalows, 4 F&B outlets (1 bar, 3 restaurants), 170 employees, turtle sanctuary with educational presentations, international clienteleAchievements: Assumed the follow-up of the implementation of the new branding and standards of Starwood Group Dealt with two emergencies: Oli hurricane and a tsunami threat (2010) Increased… Show more 6/07-4/11 Executive Assistant General Manager, Le Méridien, Bora Bora, French Polynesialocated in Starwood Asia-Pacific area, 5* resort hotel, 99 bungalows, 4 F&B outlets (1 bar, 3 restaurants), 170 employees, turtle sanctuary with educational presentations, international clienteleAchievements: Assumed the follow-up of the implementation of the new branding and standards of Starwood Group Dealt with two emergencies: Oli hurricane and a tsunami threat (2010) Increased guest satisfaction level: the best Guest Satisfaction Index (GSI) within Starwood North America area (3/10)  Provided the guests with an interactive and cultural experience Special follow-up of profound renovation and transformation work for several months in preparation for the 5th star Conducted employee performance evaluations as prescribed, control staffing  Improved the security by RFID key card system Responsible for the forecast ; explained the P&L results; worked out on budgets, FF&E, aso Show less

Intercontinental Resort And Spa, Moorea, French Polynesia

2/03-12/06Executive Assistant General Manager / Room Division Manager, InterContinental Resort and Spa, Moorea, French Polynesia 4* hotel, 143 rooms and bungalows, 3 F&B outlets (1 bar, 2 restaurants), 180 employees, international clientele, Helene Spa(1st equal in "The 100 best spas in the world 2006" American Guide, nominated in World Crystal Awards Spa 2005, International Gold Star Spa Quality 2005Achievements: Directly responsible for a team of 60 Assumed the… Show more 2/03-12/06Executive Assistant General Manager / Room Division Manager, InterContinental Resort and Spa, Moorea, French Polynesia 4* hotel, 143 rooms and bungalows, 3 F&B outlets (1 bar, 2 restaurants), 180 employees, international clientele, Helene Spa(1st equal in "The 100 best spas in the world 2006" American Guide, nominated in World Crystal Awards Spa 2005, International Gold Star Spa Quality 2005Achievements: Directly responsible for a team of 60 Assumed the follow-up of the implementation of the new branding and standards of InterContinental Group Managed the migration of the Moorea InterContinental Hotel to the new Opera PMS system and the training of the staff involved in the development of the budget, in the maximization of revenues and profits and in the minimization of operating costs Held a major position in public relation: assumed a good relationship with tour operators and travel agents during and after their site inspections, including Helen Spa Show less

Hôtel De Vigny Relais & Châteaux, Paris, France

9/97-1/03Executive Assistant Manager/Front Office Manager 6/90-9/97Reception Manager Hôtel de Vigny Relais & Châteaux, Paris, France4* deluxe boutique hotel, 37 rooms, 1 F&B outlet (1 bar-restaurant), 25 employees, upscale clienteleAchievements: Pre-opening of the property : created and set up the Room Division Department Increased knowledge and competencies in the different departments  Represented the hotel in professional… Show more 9/97-1/03Executive Assistant Manager/Front Office Manager 6/90-9/97Reception Manager Hôtel de Vigny Relais & Châteaux, Paris, France4* deluxe boutique hotel, 37 rooms, 1 F&B outlet (1 bar-restaurant), 25 employees, upscale clienteleAchievements: Pre-opening of the property : created and set up the Room Division Department Increased knowledge and competencies in the different departments  Represented the hotel in professional workshops and road shows in France or internationally (California, NY) Admission to the Relais & Châteaux association only 3 years after the opening Show less

Hôtel Pavillon De La Reine, Paris, France

11/87-5/90Réception Team Leader, Hôtel Pavillon de la Reine, Paris, France4* hotel with 54 rooms

Hôtel De Crillon, Relais & Châteaux, Paris, France

8/81-3/87Receptionist, Hôtel de Crillon, Relais & Châteaux, Paris, France4* deluxe hotel