Service Desk Team Lead
CurrentLeading the Service Desk team to provide quality technology support services to over 400 Insurance, Financial, Legal & Shared Services staff across Australia and off-shore.Relationship driven, flexible and agile, managing ambiguity and rapid change drive innovation, efficiency and effectiveness. Knowledge and experience encompassing Windows 10, Office 365, Skype for Business, Microsoft Exchange, Windows Server, Microsoft SCCM, SCSM, Active Directory, JIRA, Confluence, Peripherals, Mobile Devices, Asset Management.