Eric Mortimer Email & Phone Number

Dunedin, Florida, Us

Lead Network Engineer responsible for all Cisco and Palo Alto devices across branches with redundant DMVPN to two data centersImplemented second ISP, edge router, and HA Palo Alto at back up data center Designed and implemented redundant partner and vendor IPSec tunnels over two data centersResponsible for all vulnerability remediation across Cisco and Palo Alto environmentAdded new DIA fiber circuit to all branches and reconfigured routing priorities Experience with Cisco Nexus Switches and Virtual Port Channel configuration

Configuration and management of internal and customer firewalls including Palo Alto, Fortigate, Sonic Wall, and Checkpoint firewalls.Skills include configuration and troubleshooting User-ID, NAT, QoS, PBF, SSL, IPSec, URL filtering, AAA, PKI, QradarDeploying and supporting VM firewalls solutions in VMware ESXi including host configurationDiagnose and remediate security customers’ and internal users’ connectivity issuesLab staging for software updates and configuration changes for managed firewallsAnalyze Qradar SIEM and implement or recommend remediation depending on scope of management

Configure and manage Cisco IOS and Meraki suite of productsCoordinate with customers to develop network and security solutionsMaintain Vizio network diagrams and IP matrixes for managed customersResponsible for the test and turn-up of equipment

Experience troubleshooting all WAN networks including MPLS, Fiber, Fixed Wireless, Ethernet, Broadband, and DSL technologiesTroubleshoot routing issues including BGP, IPSec, and DMVPNResponsible for triaging incidents and ticket auditing for quality assuranceEngage ISP to ensure SLAs are met for customers

Masters, Management Information Systems, General

Bachelor'S Degree, Management Information Systems, General