Eric Mu Email & Phone Number

Eric Mu is a Arrow at 艾睿电子.

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  Account Manager

  艾睿电子

  Aug 2016 - Present - 中国 广东省 深圳

  Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and proceduresServes as a liaison between Arrow’s internal resources, vendor resources and customers.Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effectiveProcesses routine customer orders accurately and timely.Resolves discrepancies with the customer prior to order entry.Enters sales orders into the Arrow system.Review backlog report to fulfill orders most effectively.Meets customer service agreements established in SOWBacklog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims

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  深圳大学

  Business Administration And Management, General