Director Of Operations
• Oversaw distribution/customer service operations for a pharmaceutical and medical supplies distributor, including controlled substances. • Managed 29 warehouse and customer service employees, including five drivers who handled daily, as well as customized deliveries. Responsibilities included payroll oversight, temporary staff recruitment, performance evaluations.• Managed relationships with external vendors for facilities, freight carriers and maintenance of company vehicles… Show more • Oversaw distribution/customer service operations for a pharmaceutical and medical supplies distributor, including controlled substances. • Managed 29 warehouse and customer service employees, including five drivers who handled daily, as well as customized deliveries. Responsibilities included payroll oversight, temporary staff recruitment, performance evaluations.• Managed relationships with external vendors for facilities, freight carriers and maintenance of company vehicles and refrigeration equipment.• Led process for quarterly cycle counts.• Ensured distribution process strategically aligned with sales, accounting and customer service teams. • Redesigned and implemented warehouse layout and processes to improve overall flow of goods. Show less
