Eric Mullin Email & Phone Number

• Provide training and operational support for the implementation of EPIC CareConnect (Electronic Medical Records).
• Assist with the development and updates of training class lesson plans.
• Assist project team with identifying and resolving potential training gaps/issues.
• Monitor end user’s enrollment, class attendance and proficiency assessments.
• Provide support for end users during go-live.
• Schedule end user proficiency assessments.

Tenncare, Nashville, Tennessee

• Business Analyst, (TennCare, Nashville, Tennessee), (2007 – 2010)
• Served as liaison between TennCare Medicaid account business client and technical staff ensuring accurate and cost-effective solutions to meet business needs.
• Mapped requirements traceability from design through testing phases.
• Developed and executed test plans and test cases for the National Provider Identification (NPI) project.
• Performed defect analysis of test cases not meeting project specification.
• Mentored Business Analysts in the creation of SQL scripts in the selection of test data and validation of test cases.

Indiana Title XIX, Indianapolis, IN

• Technical Support Indiana Title XIX, MMIS
• Created and implemented Data Base change scripts.
• Knowledgeable of HIPAA guidelines.
• Designed, coded, tested and implementation of various projects.
• Knowledgeable in recipient, diagnosis codes and claims processing.

Defense Finance And Accounting Service, Indianapolis, IN

• Subsystem lead, responsible for assignment, management and reporting of change requests.
• Developed and executed test scenarios for functional system integration.
• Created and executed SQL Plus scripts to correct data from the conversion process.
• Served as a Software Change Release Lead for Defense Joint Accounting System.

Kokomo, IN / Indianapolis, IN

• Provided on-call support for Delphi Inc. Material Purchasing System.
• Developed ISC Process Documentation for configuration item modifications to Purchasing system.
• Provided technical support for Allison Transmission Division Parts and Distribution Systems.

Indianapolis, IN

• Supervised a staff of five in re-engineering of accounting operations to establish timely procedures to report financial results.
• Performed analysis and timely reporting of financial activity to the Publisher and General Manager. Responsible for interfacing with external Auditor.
• Automated Accounting Operations which generated efficiencies, specifically in claims processing area.
• Increased Cash Flow by moving the account collection duties to the accounting area.

Indianapolis, IN

• Sr. Accountant Specialist, Purchased Material Variance and Inventory Control (1987- 1991)
• Reported and analyzed foreign currency exchange transactions, standard cost variances and issuance of inventory reports to weekly management meetings.
• Supervised associates processing invoices for foreign raw material purchases of $180MM annually and $300MM in annual television tube purchases.
• Trained personnel in U.S. and foreign locations to meet the decentralization plans of the organization.
• Developed policies and plans to streamline operational and administrative areas of raw material inventory, allowing Treasury area to better forecast Letter of Credit needs.
• Assisted in the design, testing and implementation of Foreign Payable system for processing all foreign invoices resulting in annual savings of $785,000.Sr. Accountant, Distributor Claims / Accounts Payable (1985 - 1987)