RNPO Engineer, Omni Ventures Limited (09/2022 – Present)• Collaborating in 4G Band expansion on selected sites to improve coverage in crowded regions. • Performing corrective maintenance on sites with existing problems such as sector swaps after drive test audit. • Liaising with select departments to ensure site closure while following standard operating procedures.RNPO Engineer, Spectrum Engineering Limited (11/2020 – 02/2022)• Responded to over 20 customer complaints by analyzing and resolving the issue on time using Genex Assistant. • Proficiently carried out at least five network field tests weekly as per client’s service level agreement. • Reported any site problems to the Radio department, after conducting a thorough network drive test. Drive Test Engineer, Egypro East Africa (06/2019 – 09/2020)• Carried out verification tests on 200 sites in four months of a Safaricom PLC project. • Improved my problem-solving and innovative skills by successfully responding to customer complaints. • Generated periodic reports in line to maintain the company’s 99% KPI targets. Radio Network Optimization Engineer, Telkom Kenya (01/2019 – 05/2019)• Coordinated a team of field engineers during an LTE project expansion of over 400 sites. • Strategically optimized the radio network by adjusting various parameters to improve coverage by 20%. • Managed escalations, tracked incident, and verified sites before submission to the customer for approval.

• Created and managed the company’s website by guaranteeing 99% online up-time with updated content. • Set up and down 70 workstations and 60 user account management on the company’s system software. • Trained and supported the staff on software and hardware use to ensure efficiency at work.

• Improved my business judgment by conducting preventive maintenance on network equipment.• Tracked and evaluated performance metrics of network sites to ensure SLAs were always met.• Analyzed and assessed the impact of different network issues to uphold efficiency.

Bachelor Degree in Electrical and Telecommunications Engineering

Installation and Maintenance of Traffic and Street Lights. Repair and Maintenance of Electrical Utilities in City County Buildings

Maintenance Engineer

Production and Maintenance assistant Engineer.