Eric Neiner Email and Phone Number

Responsible for leading front of house staff during service.Coach Staff on customer service and suggestive sales techniques.Communicate with Back of house management to ensure synergy.Complete nightly cash drops and sales reports.Oversee cleanliness and general maintenance of Restaurant.Enforce employee policies and standards for conduct

Perform weekly beverage orders from multiple purveyors.Maintain set par levels for liquor inventory.Responsible for hiring and training of bar staff.Responsible for training bar staff in suggestive sales strategies.Responsible for maintaining an appropriate liquor cost level.Supervise staff during regular service.Manage beverage list, including choosing wine, beers and feature cocktails.Responsible for enforcing employee policies and ensuring effective teamwork.Ensure standards for restaurant cleanliness are maintained.

Provide excellent customer service to all guestsIn depth knowledge of all menu items (food, wine, beer, etc.)Implement direct sales/suggestive sales techniques to increase per customer sales.As manager on duty; ensured quality of service for entire front of house staff.Assisted in weekly liquor inventory and ordering.

Responsible for quality of food and customer service for entire restaurant.Responsible for booking private parties and events.Perform weekly inventory and put together weekly budgets for food and liquor.Maintain appropriate labor, food and liquor cost levels.Responsible for hiring and training of any new staff.Write weekly schedules for front and back of house.Responsible for maintaining effective work flow during business hours.Ensure that a high level of customer service is maintained at all times.Address any customer service issues that may arise.Responsible for nightly close out, cash drawer and server drops.

Responsible for Processing Decedent IRA claims. Research and compliance of all applicable federal and state tax laws.Internal Audit of Decedent IRA transactions.Training of new department personnel in processing and audit procedures.Assisted in formulation of new operating procedures.Communicate and work with branch level employees to ensure a timely transaction for customers.