Hired to create, staff and operate a global Order Management (OM) department within the Commercial Operations organization of a leading global financial planning and analysis SaaS company. • Created and built a global department overseeing and administering SaaS subscription, services and renewal sales orders• Developed process and procedures ensuring compliance with internal booking controls for organizational revenue recognition and enterprise risk guidelines• Oversees global SaaS provisioning managing customer license entitlements and terminations• Collaborates with the internal SFDC team for customizations and automation supporting the Order Management process• Recruited, hired and manages an international team of eight (8) across AMER, EMEA and APAC• Serves as the liaison with Deal Desk, Finance, Rev Rec Accounting, and SFDC team

Lead, manage and support negotiation and contracting on new complex sales opportunities:• Deal shaping and commercial strategy• Align solution-contract-commercials including any subcontractor components• Contract drafting and reviews• Negotiate and provide support and advice to the deal team• Align internal policies and standards to contract documents• Mitigate risk based on delivery experienceLead and manage the contract lifecycle for client accounts:• Legal Account Lead (LAL) for Diamond account• Deal shaping, drafting and negotiating• Ensure compliance of deliverables and obligations• Mitigate risk• Monitor financials and commercial terms• Contract closeout – ensure record sets are complete

• Draft and negotiate a wide range of agreements: solution licensing, consulting services, nondisclosure, pilot and charter, software development, alliances and evaluation; as well as contract amendments and assignments.• Develop and maintain productive partnership relationships, both domestically and internationally, with Sales, Legal, IT, Finance, Consulting, Product Management and Product Marketing.• Lead and manage concurrent time-sensitive projects involving international stakeholders.• Draft updates to form agreements and maintain a library of current version agreements. Create multi-lingual agreement versions as necessary with the assistance of external translation companies.• Work with various stakeholders on new products in order to develop licensing strategy, to set pricing and to create in-line or third party license agreements as appropriate.• Liaise with the appropriate legal resources to address and resolve data privacy and intellectual property issues and compliance items related to import, export, anti-corruption and embargoes.• Develop, codify and document departmental policy and process.• Manage price books, develop pricing strategy and collaborate with stakeholders to establish product licensing and delivery standards. Extensive experience with Software as a Service licensing models.• Project management responsibilities for the testing and documentation of sales and sales support applications and tools within Salesforce.com. Involved in all facets of the sales continuum within the applications – opportunities, quotes, proposals, contracts and invoicing, as well as future functionality.