Bolting Technology

Home Improvement

• Install, demo, and service sharpening solutions machines for the meat and restaurant industry.• Troubleshoot and market company merchandise throughout the continental U.S when conducting on site visits/service calls.• Provide training to clients on machine operation, safety, and maintenance for sharpening machines.• Consult with clients via phone and in person for trouble shooting, part replacement and/ or new machinery. • Develop assessment tool form and utilize it to perform evaluations and make recommendations to fulfill clients’ needs and expectations.• Listen to customer concerns, issues, and questions and provide problem solving solutions.• Recommend when necessary, the purchasing of additional parts or machinery to improve the quality of the product.•Operate CNC machine to produce a variety of serrations and bevels on involute and circular blades.

Armed Security • Worked multiple bank locations throughout the Chicago land area for BMO Bank. • Used as a daytime and overnight officer at shopping plazas and abandoned buildings.• Filled out detailed daily report every 25 to 35 minutes including memo book and incident reports.• Assisted armored trucks when dropping off and picking up large amounts of currency.• Monitored internal and external patrols of facilities perimeter, securing all entry points.• Inspected and supervised teller window drive-thru and ATM ensuring operation safety. • Maintained post at certain locations, monitored activity and observed main entrances.• Detained shopper lifters and collaborated with Chicago Police and various departments by providing a detailed account of events for their reports.• Deescalated irate customers and escorted individuals off premises when requested by management and/or at my discretion.

• Inspected inbound and outbound trains for proper seals and inspection.• Acted upon job duties including appropriate paper work fill out once compromise discovered. • Vehicle patrol BNSF perimeter to ensure safeness and assist at the gate. • Collaborated with BNSF Police to assist in investigations.• Deemed by management as highly observant in special lot containing high value merchandise.

•Entered and retrieved personnel information using an automated information system. •Partnered up with various police departments. •Installed security equipment such as cameras and monitors. •Experienced in writing theft and fraud reports. •Performed surveillance to detect loss within a store environment and reported to management. •Conducted and resolved theft investigations and interrogations, accompanied by numerous apprehensions. •Partnered with district and store management to identify shrink priorities and develop shrink reduction strategies. •Participated in the training of all associates to identify specific techniques needed to detect loss in Gurnee, Hoffman Estates, South Elgin, Deerfield, and Southern Illinois locations. •Traveled to different locations to use specific techniques and provided stores with support.