Eric Oh Email & Phone Number

Singapore

• Seconded to Ministry of Trade and Industry (MTI) to drive digital transformation growth within the Ministry and with Ministry family.• Developed and coordinated business cases for digital projects, ensuring successful execution within budget, timeframe, and quality parameters.• Identified and scheduled project/workstream deliverables, milestones, and necessary tasks, while understanding interdependencies between technology, operations, and business needs.• Executed procurement of digital systems from whole-of-government and private vendors, ensuring timely delivery and project success.• Managed stakeholder relationships, including escalation, expectation management, conflict resolution, and scope changes, to facilitate team collaboration and project success.• Proactively identified potential project risks and recommended mitigating measures, minimizing negative impacts on the organization.• Facilitated design thinking workshops to foster a culture of innovation and customer-centricity across the organization.• Developed and maintained strong relationships with key vendors, resulting in improved collaboration and successful project outcomes.• Knowledge management enabler to promote good KM practices across ministry.• Collaborated with cross-functional teams to identify user needs and create training materials that effectively communicated software functionality and best practices.• Managed the product backlog, including defining user stories, estimating effort, and prioritizing features based on business value and customer impact.• Involved in Product development for• Finance Budget Submission System - Workflow• Chatbot – Artificial Intelligence and data analytics• Intranet – SharePoint 2016• Resources Booking System• Data Visualisation Dashboards

Singapore

Singapore

• Established project plans, resources, budgets, schedules, and allocated tasks to ensure successful project delivery.• Worked closely with stakeholders to develop detailed project roadmaps, strategies, and work breakdown structures to achieve optimal results throughout project execution.• Planned and oversaw the preparation of documentation for each project phase, such as business requirements, functional specifications, project plans, test strategies, test cases, and plans used in System Integration Testing (SIT), User Acceptance Testing (UAT), and Change requests.• Collaborated with Technical teams to develop solutions that aligned with project goals and objectives.• Managed development teams of 15, locally and overseas, including Malaysia, Thailand, and Hong Kong.• Served as Scrum Master for Scrum ceremonies, including Daily Stand-up, Sprint Planning, Sprint Review/Showcase, and Retrospective, for both Project and Product Development.• Managed project/product backlogs and releases in Project Management Tools such as JIRA and Redmine.• Involved in Human Resource matters such as recruitment, new hire interviews, appraisal sessions and claim processing.• Developed and prioritized product backlogs, ensuring alignment with business objectives and stakeholder needs.• Manage Product Development foro StudioManager, a CRM solution equipped with Machine Learning and Big Data Analytics and hosted in Amazon Web Service (AWS) for global outreach.• Successfully implemented the following projects:o AIA, Singapore/Hong Kong Portfolio projects which includes Learning Management System (Web and iOS), E-Commerce platform, iRecruit Integration and Business Planner.o Assist in the transition of on-premises migration to Azure Cloud, monitored the integration of enterprise systems as well as other large-scale initiatives.

Singapore

• Spearheaded the company’s internationalization startup in Myanmar, managing both business and technical aspects of the project.• Translated business requirements into product features and implemented multiple warehouse management and inventory management systems in Myanmar• Oversee the product development of a Warehouse Management System in Myanmar, covering the basics of Inbound/Outbound Management, Stock Adjustment, and Inventory Tracking.• Managed warehouse management projects and e-commerce applications for clients based in Singapore, Myanmar, and Thailand, collaborating with a team of 10 cross-disciplinary professionals in industry research, FMCG distribution, and IT development.• Monitored performance at all levels, including brand strategy with staff and clients, scheduling training for updates and consistency, and synthesizing monthly, quarterly, and annual reports on progress and development to HQ in Singapore.• Collaborate with business partners, including an Odoo gold partner in Myanmar, to drive regional sales and market share, laying out the product road-map and vision in line with business goals.• Established project plans, resources, budgets, and time-frames, identifying, tracking, and communicating project progress, milestones, and deliverables.• Worked closely with Key Account Managers to manage project stakeholders and relationships, coordinating project activities across multiple development and product management teams in a matrix organization.• Conducted regular project review meetings with product owners to evaluate project progress and IT team performance.• Consulted with clients on technology transformation in the area of ERP implementation, designing requirements for Minimum Viable Products (MVPs), and producing mock-ups and wireframes for designer and development teams.

Singapore

Served as the primary point of contact between management, clients, subcontractors, and suppliers throughout all project phases, including Initiation, Planning, Executing, Monitoring & Controlling, and Closing.• Formulated project parameters, developed specifications for project equipment, and established field test methods to monitor the quality of every output.• Created frameworks to measure project metrics and data, ensuring compliance with applicable codes, practices, policies, performance standards, and specifications.• Researched new marine equipment, installed, commissioned, and maintained equipment according to clients' needs and communicated effectively with clients to meet their requirements.• Provided training on Man overboard devices, immersion suits, and ballistic water tank systems, ensuring that clients were equipped to use the equipment safely and effectively.

Ubi, Singapore

• Generated risk management plans for projects and managed digital project databases, ensuring compliance with applicable codes, practices, policies, performance standards, and specifications.• Engaged in defining project resources, performance reviews, and post-implementation evaluations, ensuring successful project delivery.• Coordinated project activities across multiple disciplinary areas in Maritime Defence, Railway Construction, and Property investment in Oman and Spain, collaborating with cross-functional teams to ensure project goals were aligned with business objectives.• Participated in high-level end-to-end business comprehension in topics such as legal agreements, financial activities, sales negotiation strategy, and internationalization strategy, providing consulting services to clients.• Conducted business matching and business consultancy services to clients in various industries, including Maritime Defence, Railway Construction, and Property investment.• Provided strategic business advice, including market research, feasibility studies, and financial analysis, to guide clients in making informed business decisions.• Developed and maintained relationships with clients and business partners to identify new business opportunities, expand the client base, and promote the company's services.• Created business plans, proposals, and presentations to communicate project scope, goals, and objectives to stakeholders and clients, ensuring alignment with business objectives.

Singapore

Unmanned Aerial Vehicle Pilot (Apr 2011 – Jul 2014) • Achieved Initial Operational Capabilities in SAF / RSN and maintained the Unmanned Aerial System (UAS) System.• Certified Simulator Trainer for all Maritime Pilot and Deck Trainer for all UAS Crew.• Developed the UAV ScanEagle flight algorithm and plan in both peace and war time. Naval Weapon Specialist (Combat Technician) (Dec 2003 – Mar 2011)• Responsible for weapons systems operational readiness on board and performed ‘I’ and ‘O’ maintenance for various guns.• Squadron trainer in armaments handling techniques and firing procedures for various small arms.• Led and conducted seamanship trainings and high-risk level operations such as RAS, Helicopter Operations, Anchoring, berthing, and slipping off operations.

Master Of Information Technology - Mit, Data Science And Artificial Intelligence

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Studies, Digital Business, 2Nd Class (Upper)

Electrical And Electronics Engineering