Eric Olds Email & Phone Number

Humble, TX, US

Paris, Île-de-France, FR

St Louis, Missouri, US

Oversee the Ramp, Passenger and cleaning operation for Frontier Airlines 25-35 flights a dayDirect oversight of 33 Management staffHandle all billing and labor control

Irving, TX, US

Manage the day to day Ground Operations for approximately 35 American Airlines flights. Focus areas is Ground Operations, bag room, cleaning, baggage service and operations. Manage the stations SMS program. Oversight of 170 employees and 6 management staff. Directly responsible for the stations operating budget and to ensure all performance matrix are met.

London, GB

Petrofac Training Services, part of the IES division of Petrofac Group, provides competence consultancy, training and assurance services to the oil & gas industry and beyond.More than 500 technical experts serve our international customer-base, spanning a diverse range of fields: exploration and production, drilling, refining, petrochemicals, gas, LNG and.

London, GB

 Managed the transition of an O&G technical training business unit to the new owner. Successfully transitioned staff and required IP over a three month period. Net gain to company of approximately US $400,000.00. Direct responsibility to manage facilities and support services for an O&G training company. Implemented new customer care and ticketing system.

London, GB

 Develop and maintain new customer and stakeholder relationships within client organizations, added 10 new clients valued at over $250,000.00 in sales. Deliver committed sales, revenue and margin performance of assigned budget commitment in excess of $2,000,000.00 annually. Managed all BP accounts pertaining to learning and development that included a.

Charlotte, North Carolina, US

 Responsible for British Airways and KLM Royal Dutch Airlines top premium passengers customer service operations, exceeding satisfaction targets by 3-5% monthly Maintained an operating budget of $60,000.00 per month Managed a small work group of 14 employees to handle 250 of the top premium passengers a day Managed compliance for all Health and Safety.

Edinburgh, Scotland, GB

 Successfully managed an operating budget of $20,000,000.00 million dollars annually  Managed 17 direct operational managers, with 450+ indirect reports Responsible for improving the service quality for 13 aviation contracts and 2 cargo contract with an annual revenue budget of $13,500,000.00  Exceeded budget expectations of $365,000.00 by delivering.

Edinburgh, Scotland, GB

Menzies Aviation Had direct oversight of 15 Managers and 150+ flights daily Ensure all employees are performing to company standards; coach employees to improve performance Hold managers accountable to daily approved budget by monitoring their daily overtime usage Provide mentorship to managers and supervisors, this is done through weekly performance.

Edinburgh, Scotland, GB

Menzies Aviation Oversaw the safety and integrity of Alaska Airlines’ largest HUB on the swing shift, 76 flights per shift Provided leadership for 7 Supervisors and 24 Leads Identified and resolved safety and operational hazards Facilitate relations between Menzies Aviation and Alaska Airlines Ensure Menzies Aviation’s incentives performance goals are.

Seattle, Washington, US

Directly oversaw the growth and development of 7 Supervisors and 16 others on a secondary basis Ensured the successful daily operation of 149 flights day in the largest Horizon Air operation Implemented a company awareness challenge, saving the airline over $100,000 within three months Led Northwest/Alaska Airlines alliance relations by attending weekly.

Seattle, Washington, US

Provide leadership for all ground service operations and 70+ ground agents at the Spokane station Maintained a budget in excess of $2 million, as well as the Alaska Airlines ground operations contract Involved with company and FAA audits Oversaw contract services for Alaska Airlines Scheduling and ensuring compliance with FAA security Promoted excellent.

General Studies

Education record