Eric Olmos Email & Phone Number

Irvine, California, United States

* Spearheaded the process development and implemented innovative processes within the Lending Division, optimizing workflows and enhancing overall operational efficiency.* Collaborated effectively with cross-functional teams, including the sales and lending teams, to ensure timely project completion and proper file delegation to the appropriate department for further processing.* Ensured accurate and timely onboarding of ERC and Lending Clients to a case manager or processor for file review.Collaborating effectively with cross-functional teams, including sales and lending, to maintain workflow efficiency.* Reviewed ERC contracts and implemented redline edits per client requests, ensuring proper fee disclosure in lender contracts.* Assisted both the sales and lending teams with document collection, setting up lender files in the CRM system for thorough review and processing.* Conducted data entry tasks and maintained an organized CRM system, enhancing communication and workflow management across departments.

Costa Mesa, California

Re-Disclosure Specialist/SME in the Loan set-up/Redisclosure department.* Generated daily production reports and coordinated team coverage to ensure all report pipelines were adequately managed and met SLA requirements.* Prepared Loan Estimates and meticulously confirmed fees and pricing accuracy, releasing them to borrowers via e-Sign for streamlined processing.* Reviewed and disclosed any fee changes within 3 business days upon receipt of the settlement statement and invoices.* Monitored an inbox and audited loan files for completeness and accuracy to ensure compliance with regulatory requirements before sending out initial disclosures,Loan Estimates and Revised Estimates.* Managed Change of Circumstance (COC) requests, ensuring timely re-disclosures and COC notices were issued in compliance with regulatory timeframes.* Managed a daily workload of 40-100 files, ensuring timely review within 24 hours and disclosure within 3 business days for each file.* Proactively took on additional responsibilities as directed by management.

Irvine, California, United States

Daily duty entailed carefully examining new broker submissions before sending them for underwriting evaluation.* Reviewed incoming submissions from brokers, verifying completeness and accuracy of required documentation for file setup.* Initiated new loan files by assembling essential documents such as the broker's 1003 form, credit report, and running Automated Underwriting System (AUS) checks to ensure eligibility.* Maintained regular communication ongoing communication with brokers and Account Managers, addressing outstanding items necessary for file submission to underwriting. * Generated loan disclosures following agency, federal/state, and company regulations and guidelines.* Provided coverage for pipeline management during absences of fellow analysts, ensuring seamless workflow continuity.

152 Technology Dr Irvine, Ca 92618

Service Dispatcher in the Electrical and Lighting Department, which includes NRG Electrical Vehicle Charging Stations, ChargePoint and Daktronics. • Schedule Service appointments with Technicians on service orders received from customers via email requests or phone calls. Follow up with customer to advise status of request.• Assist Project Manager with scheduling NRG EV Installations and ChargePoint Installations. • Provide excellent Customer Service with clientele as well as internal Management and Technicians.• Close out completed service orders; create detailed itemized invoice and forward to accounting for billing.

Santa Ana

Main function was to distribute code violations, taxes and address property issues to loan servicers:• In charge of receiving property inquiries through fax, mail and e-mail from potential buyers and agents and provided them with the loan servicer information for purchasing information.• Responsible for receiving phone calls and e-mails from the surrounding property neighbors, law enforcement and code officers in regards to the condition of bank owned properties and advised loan servicer to address these conditions.• Filtered through mail by state, identified properties and logged in code violations, taxes and hearing dates.• Scanned all documents received via mail, e-mail and fax to loan servicer with the code violations of the specific property and advised servicer to address all issues.

Irvine,Ca

Hold position in the Processing Department of US Best Repairs maintaining foreclosed and bank owned properties for our client, Bank of America/Safeguard. Duties include, but not limited to: • Assigning work orders provided by the bank to vendors to inspect board up, rekey, maintain lawns, and provide bids and emergency work orders. • Coordinated with Bank of America, US Best Employees and vendors to ensure completion of work in a timely manner to meet bank provided deadlines.• Provide Bank with completion reports, photos, bids etc. once work has been completed• Processed out completed work, provided bank with invoice and paid out vendors for work completed.• Maintained a professional relationship with Bank and vendors via phone and email to ensure work is completed according to bank and state guidelines.

Santa Ana

Worked as a Field Service Coordinator for White Van Real Estate Services, maintaining REO properties owned by Carrington Mortgage. Duties include, but not limited to: • Monitored REO properties in designated areas to generate work orders and distribution• Coordinated with Real Estate Agents, Asset Managers, White Van Employees and vendors to ensure completion of work in a timely manner• Created, set up and distributed work order per Real Estate and Asset managers request• Monitored property inspections, completions, emergency work orders, rekeys, etc., followed up on work orders and met deadlines.• Uploaded photos to Equator, closed files, sent results to agents and invoiced

San Bernardino

Held a position in the Property Preservations Department of Bank of America maintaining foreclosed and bank owned properties. Duties include, but not limited to: • Review work orders and contractor bids, quality control for accuracy in submission of work orders, research discrepancies and enter data into CFSC system/AS400 system.• Monitor and maintain all assigned queues within CFSC database and work flows that are associated with assigned state(s), including on time delivery of contractor photos, invoices, orders and bids.• Establish and maintain superior contractor relationship via, phone, fax, and email to follow up, obtain order results and place new orders.• Established a working knowledge of state and local statues in order to remain compliant with guidelines as related to property preservation.• Follow state rules, regulations, guidelines and codes when proceeding with creating new orders.

La Mirada

As an Inside Sale Assistant I took charge of selling to new incoming clients, existing clients and all local Corporate and Franchise stores within the Los Angeles and Orange County areas. • Generated and processed sales orders, product requests, and inventory control using Peachtree.• Handled all aspects of order taking and processing• Met with prospect clients to inform on product, taste, shipping and pricing.• Accounts payable and Accounts Receivable.• Assisted with all other general in office and warehouse duties.

Ontario, Ca

Primary function was to assist my Branch Manager in every aspect as needed.• Assisted and greeted all clients.• Duties included filing, faxing, emailing clients and office staff with policy and procedures, answering phones and provide excellent customer service. Met with prospect clients to inform on product, taste, shipping and pricing.• Processed incoming and outgoing mail, shipped time sensitive documents via UPS and FedEx.• Assisted in obtaining pertinent information from borrowers and performed data entry in Point to enable the processing of loans.• Responsible for composing emails, memos, writing letters to borrowers as well as business partners.