Eric Opiyo Email and Phone Number
I am an experienced professional with a proven track record as a Key Account Manager, Sales Executive, and hospitality expert. With over 14 years of experience, I consistently excel in promoting brands, delivering exceptional guest experiences, and achieving outstanding sales results.As a Key Account Manager, I successfully manage and nurture key client relationships, driving business growth and revenue generation. I have a keen understanding of the sales process, strategic planning, and effective negotiation techniques, which have been instrumental in exceeding sales targets. My background in the hospitality industry has equipped me with valuable insights into delivering top-notch guest experiences. As a restaurant supervisor, I demonstrate a commitment to maintaining high standards of food and service, ensuring customer satisfaction and repeat business. My experience extends to various aspects of the food and beverage industry, including barista skills, procurement procedures, and supply chain management. With my expertise in sales, customer service, and hospitality management, I am eager to contribute to an organization that values excellence and provides a structured career plan. Fluent in English and Swahili, I possess exceptional communication and interpersonal skills, enabling me to build strong relationships with clients and collaborate effectively with cross-functional teams.If you are looking for a dynamic Key Account Manager with a passion for sales and a strong background in hospitality, I am ready to make a significant impact in your organization. Connect with me today to explore how I can contribute to your success.
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Sales Account ManagerEvergreen Fresh Ltd. KenyaNairobi County, Kenya -
Key Account ManagerEvergreen Fresh Ltd. Kenya Jul 2022 - PresentNairobi County, KenyaAs a Key accounts manager with Evergreen Fresh Ltd., I am responsible for managing key accounts in the Retail and HORECA industry. I excel in Onboarding, building and maintaining strong relationships with clients, understanding their unique needs, and providing tailored solutions. My exceptional sales skills and industry knowledge enable me to consistently achieve and exceed sales targets, contributing to the growth and profitability of the company. With a keen focus on customer satisfaction, I… Show more As a Key accounts manager with Evergreen Fresh Ltd., I am responsible for managing key accounts in the Retail and HORECA industry. I excel in Onboarding, building and maintaining strong relationships with clients, understanding their unique needs, and providing tailored solutions. My exceptional sales skills and industry knowledge enable me to consistently achieve and exceed sales targets, contributing to the growth and profitability of the company. With a keen focus on customer satisfaction, I ensure that clients receive top-notch service and support, solidifying long-term partnerships. Show less -
Team LeaderPlatinum Credit Limited Apr 2022 - Jul 2022Nairobi, KenyaDuring my tenure as a Team Leader at Platinum Credit Limited, I showcased strong leadership abilities and effectively managed a team. I provided guidance, coaching, and support to team members to achieve set objectives and targets. My exceptional sales acumen and motivational skills empowered my team to deliver outstanding results. I fostered a positive team culture and implemented effective strategies to maximize productivity and efficiency. With my ability to lead by example and create a… Show more During my tenure as a Team Leader at Platinum Credit Limited, I showcased strong leadership abilities and effectively managed a team. I provided guidance, coaching, and support to team members to achieve set objectives and targets. My exceptional sales acumen and motivational skills empowered my team to deliver outstanding results. I fostered a positive team culture and implemented effective strategies to maximize productivity and efficiency. With my ability to lead by example and create a collaborative work environment, I played a pivotal role in driving the success of the team and contributing to the overall growth of the organization. Show less -
Credit OfficerPlatinum Credit Limited Feb 2021 - Apr 2022Nairobi, KenyaAs a Credit Officer at Platinum Credit ltd,, I play a vital role in evaluating creditworthiness and managing credit risks for borrowers. With a keen eye for detail and strong analytical skills, I assess loan applications, analyze financial statements, and make informed decisions to support responsible lending practices. My key responsibilities included Credit Assessment, Risk Analysis, Documentation and Compliance, Portfolio Management, Customer Service, and Financial Analysis -
Senior Barista / Restaurant ManagerLe Grenier À Pain Jan 2017 - May 2020River Side DriveIn this role as a Senior Barista and Restaurant manager at Le Grenier à Pain, I was responsible for overseeing the day-to-day operations of the restaurant and bar. I ensured that guests experienced exceptional service and maintained high standards of food and beverage quality. I effectively managed a team of baristas and waiters/ Cashiers provided training, and monitored performance to deliver a seamless dining experience. My expertise in barista skills, customer service, and hospitality… Show more In this role as a Senior Barista and Restaurant manager at Le Grenier à Pain, I was responsible for overseeing the day-to-day operations of the restaurant and bar. I ensured that guests experienced exceptional service and maintained high standards of food and beverage quality. I effectively managed a team of baristas and waiters/ Cashiers provided training, and monitored performance to deliver a seamless dining experience. My expertise in barista skills, customer service, and hospitality management enabled me to create a welcoming atmosphere and handle customer complaints with professionalism. My dedication to maintaining a high standard of service and my passion for the hospitality industry contributed to the success of the establishment. Show less
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Head BaristaJacaranda Hotels Kenya. Jun 2016 - Jan 2017WestlandDuring his time at Jacaranda Hotels Kenya, I served as a skilled Senior Barista. I utilized my expertise in crafting high-quality coffee beverages, ensuring consistency and precision in every cup. My exceptional knowledge of different brewing methods, coffee beans, and flavor profiles enabled me to create delightful and memorable coffee experiences for guests. I maintained a clean and organized work area, provided excellent customer service, and contributed to the overall ambiance of the… Show more During his time at Jacaranda Hotels Kenya, I served as a skilled Senior Barista. I utilized my expertise in crafting high-quality coffee beverages, ensuring consistency and precision in every cup. My exceptional knowledge of different brewing methods, coffee beans, and flavor profiles enabled me to create delightful and memorable coffee experiences for guests. I maintained a clean and organized work area, provided excellent customer service, and contributed to the overall ambiance of the establishment. Show less -
Head BaristaFairview Hotel By City Lodge May 2010 - May 2016Nairobi, KenyaAs the Head Barista and Bartender at Fairview Hotel, I played a crucial role in overseeing the day-to-day operations of the bar. I managed the scheduling of bar staff, handled beverage ordering and inventory management, and ensured the smooth execution of bar operations. In addition to my management responsibilities, I actively engaged with customers, prepared beverages with precision and flair, and handled any customer concerns or complaints promptly and professionally. My ability to… Show more As the Head Barista and Bartender at Fairview Hotel, I played a crucial role in overseeing the day-to-day operations of the bar. I managed the scheduling of bar staff, handled beverage ordering and inventory management, and ensured the smooth execution of bar operations. In addition to my management responsibilities, I actively engaged with customers, prepared beverages with precision and flair, and handled any customer concerns or complaints promptly and professionally. My ability to multitask, deliver exceptional service, and maintain a high level of efficiency contributed to the overall success of the bar and customer satisfaction. Show less
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Outlet Head BaristaDormans Coffee Sep 2009 - Apr 2010Nairobi, KenyaAs the Head Barista at Dormans Coffee Shop, I played a crucial role in overseeing the day-to-day operations of the bar. I managed the scheduling of bar staff, handled beverage ordering and inventory management, and ensured the smooth execution of bar operations. In addition to my management responsibilities, I actively engaged with customers, prepared beverages with precision and flair, and handled any customer concerns or complaints promptly and professionally. My ability to multitask, deliver… Show more As the Head Barista at Dormans Coffee Shop, I played a crucial role in overseeing the day-to-day operations of the bar. I managed the scheduling of bar staff, handled beverage ordering and inventory management, and ensured the smooth execution of bar operations. In addition to my management responsibilities, I actively engaged with customers, prepared beverages with precision and flair, and handled any customer concerns or complaints promptly and professionally. My ability to multitask, deliver exceptional service, and maintain a high level of efficiency contributed to the overall success of the bar and customer satisfaction. Show less -
Sales RepresentativeAzen Services Feb 2006 - Aug 2006Nairobi, Kenya.As a Sales Representative, my primary responsibility was to promote and sell products on behalf of the company. This role involves actively seeking out and engaging potential customers and persuasively presenting the benefits of the products offered. I play a crucial role in generating revenue for the organization by meeting or exceeding sales targets. My responsible for identifying new leads, prospecting potential clients, and converting them into paying customers. This involves conducting… Show more As a Sales Representative, my primary responsibility was to promote and sell products on behalf of the company. This role involves actively seeking out and engaging potential customers and persuasively presenting the benefits of the products offered. I play a crucial role in generating revenue for the organization by meeting or exceeding sales targets. My responsible for identifying new leads, prospecting potential clients, and converting them into paying customers. This involves conducting market research, understanding customer needs and preferences, and tailoring sales pitches to address their specific requirements.My role included maintaining and expanding the client base through regular follow-ups, networking, and providing exceptional customer service. As a Sales Representatives i have excellent communication and negotiation skills to effectively communicate product features, pricing, and terms to potential buyers. They need to be proactive in identifying upselling or cross-selling opportunities to maximize sales. Show less
Eric Opiyo Education Details
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Kenya Institute Of Management.Purchasing, Procurement, Supply Chain Management.
Frequently Asked Questions about Eric Opiyo
What company does Eric Opiyo work for?
Eric Opiyo works for Evergreen Fresh Ltd. Kenya
What is Eric Opiyo's role at the current company?
Eric Opiyo's current role is Sales Account Manager.
What schools did Eric Opiyo attend?
Eric Opiyo attended Kenya Institute Of Management..
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