Eric Ortwerth

Eric Ortwerth Email and Phone Number

Technical and Customer Support @ DCNC, Inc.
denver, colorado, united states
Eric Ortwerth's Location
Longmont, Colorado, United States, United States
Eric Ortwerth's Contact Details

Eric Ortwerth personal email

n/a

Eric Ortwerth phone numbers

About Eric Ortwerth

A confident support professional with MCSE, MCP, and A+ certifications, and twenty five years of realworld experience as a Systems Administrator and consultant fixing technical issues. My satisfactioncomes from customer satisfaction, delivering Tier 2 and 3 support knowledge. Most recently holdingdual roles as Director of Technical Support and Tier II Technical Support Engineer for over fourteen years,we achieved consistent, excellent customer satisfaction in a fast-paced learning environment supportingstorage agnostic deduplication software in complex enterprise and medium size companies.

Eric Ortwerth's Current Company Details
DCNC, Inc.

Dcnc, Inc.

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Technical and Customer Support
denver, colorado, united states
Website:
dcncinc.com
Employees:
27
Eric Ortwerth Work Experience Details
  • Dcnc, Inc.
    Field Engineer
    Dcnc, Inc. Jan 2023 - Present
    Denver, Co
    View
  • Data Storage Group
    Tier Ii Technical Support
    Data Storage Group Jun 2008 - Oct 2022
    Longmont, Colorado, United States
    Working in dual roles as on site and remote customer technical support, and as Director ofTechnical Support itself.Primary administrator of Hybrid Cloud Backup servers on Server 2012 R2, Server 2016, and Server2019 platforms responsible for data lifecycle management of customer data.Reporting support status to CEO and acting as liaison and customer advocate to engineering.Primary customer consultant mapping data protection requirements to software features,including Exchange, SQL, Active Directory, file server data retention, replication and recovery.Primary customer consultant on storage recommendations.Powershell scripting to facilitate and enhance software functionality for customer needs andsupport workarounds, such as backup of cluster shared volumes.
    View
  • Eworks Consulting
    Owner
    Eworks Consulting Feb 2001 - Jun 2008
    Parker, Co
    Providing IT support and services to churches, schools and SMBs in the Denver Metropolitanarea.Services include strategic consulting with organizations throughout project planning,implementation and ongoing maintenance of hardware and software and systems administration.Support physical infrastructure, wiring, telephony, firewall, VPN, email, TCP/IP, wireless networks,Internet filtering, desktop support, mobile devices.Manage day-to-day business operations.
  • Reliacom, Community Services Division
    Team Leader, It Consultant
    Reliacom, Community Services Division Jan 1998 - Jan 2001
    Washington D.C. Metro Area
    Providing on site customer support to non-profit organizations in the DC Metro area whileearning technical certifications at the main office.Consulting and recommending IT project proposals.Team leader to a small group of IT consultants to foster communication and teamwork and toprovide backup to on site technicians by pooling technical knowledge.

Eric Ortwerth Skills

Cloud Computing System Administration Storage Area Networks Storage Nas Backup Solutions Project Planning New Business Development Technical Support Management Virtualization Software Development Hardware Saas Disaster Recovery Enterprise Software

Eric Ortwerth Education Details

Frequently Asked Questions about Eric Ortwerth

What company does Eric Ortwerth work for?

Eric Ortwerth works for Dcnc, Inc.

What is Eric Ortwerth's role at the current company?

Eric Ortwerth's current role is Technical and Customer Support.

What is Eric Ortwerth's email address?

Eric Ortwerth's email address is er****@****tor.com

What is Eric Ortwerth's direct phone number?

Eric Ortwerth's direct phone number is +187728*****

What schools did Eric Ortwerth attend?

Eric Ortwerth attended The Catholic University Of America.

What skills is Eric Ortwerth known for?

Eric Ortwerth has skills like Cloud Computing, System Administration, Storage Area Networks, Storage, Nas, Backup Solutions, Project Planning, New Business Development, Technical Support, Management, Virtualization, Software Development.

Who are Eric Ortwerth's colleagues?

Eric Ortwerth's colleagues are Kathryn Williams, Justin Pascarella, Dana Edgerton, Em George, Joe Digitech, Stephani H, Eli Moulin.

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