Eric Overkamp Email & Phone Number

Norfolk, Va, Us

Norfolk, Virginia, United States

Chesapeake, Virginia, United States

Investigate property damages and moderately complex to complex claims situations using internal and external resources, which includes:-speaking with the insured and other involved parties (e.g., contractors); -evaluating field investigation reports; -researching past claim activity; -engaging vendors for services, material supply, and pricing; -determining policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied; -notifying insured of coverage or any issues; -establishing reserve levels at the beginning of handling a claim and adjusting as appropriate based on investigation findings; -handling claims submitted by independent adjusters, including making coverage and reserve decisions, and reviewing work for accuracy; -engaging specialized departments such as Special Investigation Unit and Subrogation as appropriate; -alerting underwriting, marketing and/or risk management regarding questionable risks encountered to ensure potential hazards are clearly documented; -determining and negotiating settlement amounts for damages claimed within assigned authority limits; -making recommendations to management for settlement amounts outside of authority limits; -closing claim files upon completion of final payment. -travel accordingly during nationwide catastrophic (CAT) events to participate in CAT operations.

Chesapeake, Virginia, United States

-Investigated, evaluated, negotiated, and settled low to moderately complex property insurance claims presented by or against USAA members. -Confirmed coverage, recognized liability exposure, and negotiated equitable settlements in compliance with all state regulatory requirements. -Supported team members to resolve issues and facilitate claims resolution.-Mitigated inevitable workload surges due to catastrophic (CAT) events by volunteering to work significant overtime during designated CAT operations.

Virginia Beach, Virginia

Processed incoming claims on behalf of US Veterans. This included prepping, scanning, and performing quality review of scanned documents; maximizing productivity, performing highly accurate data entry of personally identifiable information, and reviewing other correspondences received from healthcare providers. Significant outbound calling was involved.

Bachelor Of Arts - Ba, History

Associate Of Science - As, Social Sciences

High School Diploma