Eric Ow Email & Phone Number

Daly City, Ca, Us

- performs field investigations and surveillance of business establishmentsand operations for the collection of delinquent revenues and enforcement of licenses, business taxes, and other city and county obligations pursuant to local, state and federal law- interviews business operators and provides ordinance information; confirms licensure and registration of businesses- provides information to business owners, representatives, and the public regarding various business-related taxes and fees- collects all relevant taxes and fees; performs research, including location and asset searches- issues notices and citations; negotiates and collects on payments and installment agreements-identifies unregistered business activities through the use of computerized databases, published business lists, field surveys and other resources to assure proper compliance with business tax, license and fee ordinances-prepares and submits timely accurate investigative reports; gathers, analyzes, maintains and updates financial records-reviews and processes business registration applications and other business records-compiles evidence and appears in administrative and/or judicial proceedings as a witness for the City-conducts post-judgment enforcement activities-files and collects on liens-serves legal documents for judicial action

San Francisco, California, United States

San Francisco

- Assigned the more complex and difficult investigations requiring investigative and report writing experience.- Conducts investigations of household goods and passenger carriers involving alleged or potential violations of the Public Utilities Code, Business and Professions Code, Commission regulations, and other state and local laws and regulations.- Prepares reports, testimony and witness declarations and presents evidence to prosecute cases.- Testifies at formal hearings.- Prepares reports for local prosecution.- Participates with other regulatory and law enforcement agencies in joint enforcement operations.

1 Dr. Carlton B. Goodlett Drive

- Under direction, and in accordance with the Fair Debt Collection Practices Act, employees research, obtain and evaluate information to determine a debtor's ability to pay and make arrangements for payment of money owed to the City and County- Reviews, inspects and validates a wide variety of sources, documents and records to obtain evidence and information necessary to locate persons owing monies to the city- Contacts a variety of outside organizations in locating assets of individuals owing money to the city- Updates the accounts with relevant documentation, performs any required maintenance (status code changes, adjustments needed, cancellations, etc.) and implements the next appropriate step in the collection process- Maintains updated information related where new contact data (address, phone number, employer data, etc.) has been identified and updates the systems for follow-up, including scanning relevant documents- Provides information to the public on the payment of taxes, delinquent accounts and license fees

San Francisco

- Assigned the more complex and difficult investigations requiring investigative and report writing experience.- Conducts investigations of household goods and passenger carriers involving alleged or potential violations of the Public Utilities Code, Business and Professions Code, Commission regulations, and other state and local laws and regulations.- Prepares reports, testimony and witness declarations and presents evidence to prosecute cases.- Testifies at formal hearings.- Prepares reports for local prosecution.- Participates with other regulatory and law enforcement agencies in joint enforcement operations.

Under The Public Utilities Code, help regulate the passenger transportation industry, i.e. limos, party buses, shuttle, tour buses, etc. and the household moving companies. Ensure the public is safe when traveling in the limousine industry and that customers are not ripped off from the moving companies.-Conducting investigations pertaining to enforcement matters, and determining appropriate course of action relative to any discovered violations of the Public Utilities Code, General Orders, Commission decisions and rules, and the household goods tariff.-Preparing written reports, demonstrating the ability to explain issues clearly and concisely.-Analyzing the evidence collected including a description of how I presented my findings and conclusions, whether verbally or in writing.-Analyzing situations accurately, and to recommend and take effective course of action

San Francisco

-work early mornings, afternoons, evenings and weekends-maintaining discipline in and around swimming pool to prevent accidents-conducting rescue operations-administering CPR and First Aid-conducting classes in various phases of swimming, diving and other aquatic activities to diverse age groups-coaching swimming teams or other aquatic and sporting groups-directing communication and contact with swimmers and the general public-cleaning and disinfecting the pool, decks, showers, locker rooms and equipment used for aquatic activities-writing reports of accidents and incidents-performing some of the duties associated with Class 3214 Senior Swimming Instructor in that individual's absence and performing related duties as required

745 Franklin St. Ste 400 San Francisco, Ca 94102

TAX INVESTIGATION REPRESENTATIVE - LEADLead Specific Functions• Liaison with Program Technicians, crews & Tax Investigation Supervisors (TCS)• Coaching, mentoring, training and recognition of Program Technicians• Attend and participate in Support Managers/Leads meetings• Provide input for individual plan development and performance appraisals• Provide assistance and support when TCS and Program Manager is out• Participation in Special Projects• Sensitive and complex Employer & miscellaneous calls and walk-ins• Cashiering review and monitoring of cashiering functions• Review of Credit Adjustments & Overpayment ReportsPREPROCESSING & TECHNICAL• Assistance & coaching on sensitive/complex cases• Inventory management• Review of Credit Adjustments & Overpayment ReportsADMINISTRATIVE & SUPPORT• Cashiering review and monitoring of cashiering functions• Process Improvement Process• Assist and support Site Management functions as necessary• Sensitive and complex Employer & miscellaneous calls and walk-ins.

745 Franklin St, Ste. 400, San Francisco, Ca 94102

Trained in tax laws, rules and regulations, status and wage provisions of the California Unemployment Insurance Code (CUIC)and California Revenue and Taxation Code.- Responsible for recovering employer payroll taxes or unemployment insurance benefit overpayments- Responsible for managing routine and/or more complex, sensitive investigation assignments through contact with employers/claimants to secure payments and/or returns on cases- Prepare, organize, and conduct education and outreachactivities for both external and internal customers- Negotiate payment agreements- Skip trace or conduct field calls to locate individuals or their assets- Initiate involuntary collection action as needed- Process complex correspondence- Apply good judgment and analysis skills

3200 California St., San Francisco, Ca 94118

-conduct oneself in a professional manner at all times-assist pool manager and assistant pool manager; in their absence, will be responsible for the facility, personnel and programs at JCCSF swimming pool-supervise the closing of the pool, and maintenance of sanitary and safe conditions-plane and facilitate trainings/reviews at monthly staff in-services-instruct or assist in swim lesson instruction and work as a mentor/guide for new swim instructors-fill in for absent instructors or guards at a moment’s notice during scheduled shifts-assist aquatics program manager in new lifeguard orientations

3200 California St., San Francisco, Ca 94118

- maintaining a positive attitude and an interest in work- administering CPR and First Aid- conducting rescue operations- creating a warm and welcoming environment for all members- maintaining a clean and safe pool area at all times- enforcing all pool rules- working early mornings, daytime, weekend or evenings- substituting for other lifeguards/instructors during emergency situations- writing reports of accidents and incidents- attending all in-service trainings and emergency meetings- reporting safety concerns to assistant/program manager

1515 Clay St. Ste 305, Oakland, Ca 94612

- Work an inventory of assigned Personal Corporate Income Tax field collection accounts with balances exceeding $50,000. The accounts typically involve the more complex investigation activities; hearings, analysis for potential subpoenas, nominees, transferees, ex-parte orders, complex skip tracing, sensitive or high profile cases.- Resolve cases by field contact, seizure and sale of assets or by using other applicable legal remedies-Recommends adjustments and abatements of existing liabilities when appropriate.-Maintain confidentiality of information received or developed during the investigation process in accordance with the provisions outlined in the Security and Disclosure Manual and Information Security Manual.-Collect the proper amount of tax revenue enforced by The California Revenue and Taxation Code.

1515 Clay St, Ste 305, Oakland, Ca 94612

-Analyze assigned cases to determine appropriate collection actions, whether voluntarily or involuntarily, in order to secure delinquent tax returns or outstanding tax liabilities or non-tax liabilities.-Locate the taxpayer and/or assets through third party contacts by telephone, correspondence, or personal interview and research in the field.-Determine when accounts are not collectable and recommend reclassification.-Maintain the confidentiality of information received or developed during the investigation process.-Confer with the Supervisor/Lead on matters of policy and legal interpretation and recommends policy or procedural changes when needed.-Collect the proper amount of tax revenue based on The California Revenue and Taxation Code.