Eric P. Email & Phone Number

San Ramon, Ca, Us

San Ramon, California

World Wide Technology, Inc. (WWT) is a leading Systems Integrator and Value-Added Reseller providing technology products, services, and supply chain solutions to customers around the globe. Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.Founded in 1990, WWT has grown from a small product reseller into a technology solution provider with more than $10 billion in annual revenue and more than 5,000 employees.Key OEM partnerships include Cisco, Dell EMC, HPE, NetApp, VMware, F5, Palo Alto Networks, Splunk, ExtraHop Networks, Tanium, and dozens of others.Focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT operates in more than 2 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world.WWT has more value adds than any other VAR including our 275 rack Advanced Technology Center, our Integration Technology Center, Asynchrony Labs, and our people.Core offerings: hardware, software, peripherals, and services around Network, Big Data, Collaboration, Data Center, Cloud, IOT, Mobility, Security, Software Development, and Supply Chain solutions.WWT ranks 51 on Forbes’ Largest Private Companies list and 40 on Fortune’s 100 Best Companies to Work For list.

Pleasanton, Ca

IT leader focused on infrastructure. Responsibilities include Active Directory (Identity and Access Management), Cisco/Meraki Network Operations, On-Premises Data Center Operations, Server, Storage, Virtualization, On-Premises and Cloud backup, Cloud DRaaS, On-Premises and Cloud Storage.

Corporate Home Office

Responsible for leading IT Infrastructure team in all aspects of Network, Datacenter and Endpoint support and strategy.• Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.• Worked in team-driven environments and communicated effectively with all stakeholders.• Maintained tactical control of project budgets and timelines to keep team’s on-task and achieve schedule targets.• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.• Closely collaborated with project members to identify and quickly address problems.• Performed detailed assessments of risks to determine constraints and develop mitigation strategies.• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses.• Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.• Managed and motivated project teams to promote collaboration and keep members on-task and productive.• Analyzed projects to determine resource requirements and procured necessary equipment and software.• Designed and implemented new server standards for core business services.• Recommended architectural improvements, design solutions and integration solutions.

Pleasanton, Ca

Responsible for all physical and virtual servers running Windows Server and VMware ESXi/VSphere/VCenter. Also responsible for: Citrix XenApp, EMC, Nimble and NetApp Storage, APC UPS's, Veeam, Commvault and Barracuda Backup, Cisco/Meraki network.Work closely with Management as Technical Adviser for Data Center Strategy and Budgeting.

Sunnyvale, Ca

Managed all US Field Service activities. Responsible for • Budget• Staffing• Onboarding• Training• Customer relationships• Vendor relationships• Escalation management• Customer satisfaction• Parts stocking levels• Assist sales with technical solutions• Ticket management

Castro Valley, Ca

Specialized in Sales and Service of Sun Microsystems Computers and Peripherals.Responsible for every aspect of running a business.• Sales• Support• Procurement• Logistics• Technical• Strategy• Accounting• OEM relationships• Solutions• Marketing

Managed all Field Service support activities in Western Region. Responsible for • Technical Support• Training• Customer relationships• Vendor relationships• Escalation management• Customer satisfaction• Parts stocking levels• Assist sales with technical solutions• Ticket management• Staffing• Onboarding