Eric Hanson Email & Phone Number

Faribault, MN, US

In the role of VP of Digital and IT, the focus is on harnessing emerging technologies to empower every part of Trystar to deliver exceptional customer service and transformative capabilities. This position plays a pivotal role in driving scalable growth, ensuring Trystar is fully equipped to meet the demands of the rapidly expanding power solutions market.

Eden Prairie, MN, US

• Lead a global team comprising 200 full-time and contingent technology professionals, supporting an organization with over 5000 employees.
• Led a comprehensive restructuring of IT's operating model, resulting in unparalleled IT Satisfaction Scores and a Net Promoter Score of 74.
• Elevated usability and responsiveness of Starkey’s ecommerce system, elevating customer satisfaction scores by 14 percentage points.
• Pioneered the deployment of Starkey's inaugural customer platform, integrating Marketing, Sales, and Customer Service functions. This innovation facilitated Starkey's most successful product launch to date.
• Transformed Starkey's information security posture from lagging to first among industry competitors.
• Streamlined Starkey's application portfolio and data systems, implementing extensive process automation to enhance organizational productivity.

Waukesha, WI, US

• Provide leadership through effective management for a global team of 50 technology professionals
• Deliver profitable business growth of greater than 50% through effective business alignment, supporting a global footprint of 1700 employees
• Inspire a digital culture through the adoption of citizen-centric analytics, communication & collaboration solutions, and modern digital work processes
• Execute a comprehensive IT turnaround, leveraging a 100-day plan, that delivered a business aligned IT strategy, a technology organization with business and behavioral competencies, energized and dynamic teams, agile.
• Reduce organizational risk across cyber, disaster recovery, and technical debt domains by developing a new risk management program
• Realize innovation, agility, and process efficiency by introducing a cloud-first strategy that moved applications, data, and infrastructure to the cloud

Brookfield, WI, US

• Provide leadership for a US team of 65 technology professionals and combined annual budgets of $22M
• Enable profitable business growth of 500% supporting a footprint of 2000 employees
• Drive disruptive market innovation through product digitalization to create $500M in new, annual revenue
• Execute a comprehensive IT turnaround leveraging a 100-day plan to deliver a business aligned IT strategy, new IT operating models, quick wins, sustainable stakeholder relationships, and new IT capabilities
• Reduce new product launches by 20% and realize $5M in annual scrap reduction through introduction of a custom global engineering project management system and product lifecycle management solution
• Oversee successful mergers & acquisitions totaling nearly $100M in new revenue by leading IT due diligence, system integrations, and IT governance & staff convergence

West Bend, WI, US

• Provide inspirational leadership for a team of 40 technology and process improvement employees over four distinct practice areas
• Support West Bend’s $700M business and 1200 associates
• Launch West Bend’s inaugural business process management solution to manage customer interactions for a new, customer-facing small commercial business product
• Form an internal process consultancy to deliver high-quality, low-cost process solutions throughout the organization
• Rebuild the business analysis team using a process-first methodology to decrease business analyst delivery cost by 73%

Graduate Certificate - Business Communications

Certificate, Serving On Boards

Certificate, Transformational Leadership

Aas - Computer Technologies