Eric Packer Email & Phone Number

Detroit, Mi, Us

Ann Arbor, Mi, Us

• Evaluate certification of new products and act as a certification decider for an ANAB accreditation body.• Coordinate product testing for label claims and athletically banned substances.• Act as subject matter expert on product certification processes and requirements.• Review labeling for compliance of FDA and international regulations. • Manage and facilitate GMP or 455-2 registration for manufactures and packagers of dietary supplements• Subject matter expert on GFSI and 21 CFR Part 111 and 101.36 requirements• Coordinate Athletically Banned Substance evaluation and testing for supplement products• Train new account managers and act as mentor to new team members.• Lead key strategy meetings including developing presentations, agendas and follow up.• Build relationships with clients while providing technical expertise and superior customer service• Trend analysis to identify areas of improvement • Serve as technical expert for audit requirements, food safety, health and safety and brand standards

Ann Arbor, Mi, Us

• Conduct food safety observations of key associates performing food safety activities• Routinely audit food safety practices to objectively evaluate performance and provide feedback to other personnel as necessary.• Manage HACCP (Hazard Analysis and Critical Control Points) plan and pre-requisite programs.• As the Recall Coordinator, ensure timely communication and execution of product recalls and completion of related documentation.• Manage participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, internal, and regulatory entities.• Perform analysis and prepare reporting to evaluate Operating Company Food Safety compliance and overall performance against KPIs• Deliver and track training for all associates and supervisors with direct Food Safety program responsibilities.• Responded to all customer complaints and sought timely resolutions.

Southfield, Michigan, Us

• Designed and manage all product specifications.• Monitor overall product quality with routine testing and analysis.• Created new departmental processes and SOP's.• Work with co-packing production sites to ensure safety, quality and consistency.• Ensure regulatory compliance including GMP's, SQF, HACCP, FDA and local health agencies for North American and International business.• Implemented Product Recall Plan and conducted Mock exercises.• R&D/New Product Development- manged process from start to finish. Brought several products to market.• Train all new employees in products and ingredients.

Detroit, Mi, Us

• Create and maintain SOP’s relating to Food Safety and Quality • Monitor legislation to ensure regulatory compliance (FSMA, Menu labeling/Nutrition etc.)• Established programs within operations and ensure the production of safe food; programs include HACCP, regulatory compliance, specifications, sanitation standards, training, crisis management, and operating standards.• Work with personnel to ensure all food safety programs such as HACCP, SSOP, and GMP’s, are followed and re-assessing these programs when needed. • Served as primary contact for regulatory agencies and Health Departments. Resolved all Health Department related issues or questions.• Perform audits of retail stores; assess and report the level of compliance and quality requirements and assure implementation of appropriate corrective action.• Coordinate all product holds, retrievals and recalls• Act as primary liaison to primary Food Distributor and evaluate food storage operations and assist in the development of quality assurance programs.• Educate and train primary Food Distribution centers on food safety and prepare /train them for annual food safety third party audit.

Ann Arbor, Mi, Us

• Coordinate food safety audit projects for assigned customers from request through audit completion within proper deadlines.• Invoice for audits and services and assign correct auditor payments.• Review and edit audit reports for completeness.• Distribute audit reports and other necessary written correspondence to necessary customers and clients.• Thoroughly maintain internal databases in order to ensure all information is accurate and precise.• Provide technical support to auditor team including GMP’s and HACCP. • Handle all incoming customer and auditor concerns regarding the business unit’s audits and services.• Manage team of 5 Audit Coordinators.

• Manage overall store operations for a multi-million dollar restaurant• Director of in-store training• Manage staff of 50 people• Manage employee files/appraisals, in store human resources• Reviewing, forecasting and maintaining budgets• Manage business Profit and Loss Statement