Eric Padriquez Email & Phone Number

Melbourne, Victoria, Australia

• Key Responsibilities:
• Provide Environment expertise to streams and projects on IT Environments.
• Perform/assist in root cause analysis of incidents and defects within Environments.
• Support the day to day running of Environments within the Program including conflict resolution, availability, test support, patch levels and version control.
• Maintain Environment VM infrastructure throughout cloud and on-premises DCs.
• Deployment of software including OS and Application throughout Environments as required.

Melbourne, Victoria, Australia

• Key Responsibilities:
• Assist in creation of the planning, build, configuration and support of all application in the non-production environments (development and test) for projects.
• Ensure that change management is applied to integrated test environments and selected development environments for projects.
• Point of contact for investigating and resolving project-related environment issues.
• Defect triage and working through to root cause analysis engaging with Tech teams where necessary.
• Daily Environment Health Checks.

Melbourne, Victoria, Australia

• Key Responsibilities:
• Provide expert troubleshooting for isolating technical problems in the PeopleSoft Internet Architecture (PIA) including databases application servers, process schedulers, Application Messaging (Integration Broker).
• Provide database administration support for Oracle Database 12c and 19c for production and non-production.
• Responsible in coordinating, planning, and executing Database upgrade (from 12cR1 to 12cR2 and from 12cR2 to 19c).
• Provide guidance and recommendations on overall technical roadmap in maintaining database and application environments.
• Planned and coordinated business continuity plan (disaster recovery).

Australia

• Key Responsibilities:
• Manage the outcomes pertaining to the operational delivery of business critical Finance and Regularity reporting applications and processes.
• Accountable for ensuring operational standards and processes are met by managing Application Service Providers and vendors.
• Act as a single point of contact for customers and service consumers to ensure easy and simple engagement process for all services delivered.
• Assess the efficiency and effectiveness of processes/systems to deliver current and future customer needs.
• Change Management champion - facilitate the Change Advisory Board to review and discuss Finance and Audit, Procurement, and Regulatory Reporting applications. Governing the changes and enforcing that every change is.

Sydney, Australia

• Key Responsibilities:
• System administration of Enterprise Resource Planning (ERP) application - HR, Payroll, Benefits Administration, Time and Labour, and Absence Management modules.
• Completed system upgrades and played a lead role in application systems administration.- Application and Web server configuration and instance management.- Environments creation, maintenance, data refreshes and data.
• Responsible for security administration and support modules implementation from application security perspective. The key responsibilities include:- Work closely with the application development team to understand the.

Singapore

• Key Responsibilities:
• Build, support and maintain Oracle Application Infrastructure – Web, Application and Process Schedulers configure in Windows and UNIX platform.
• Worked on Oracle Application - Financials and System tools upgrades.
• Integration of all system elements utilizing cross platform solutions and available third party tools.
• Migrated applications to new server builds when the company upgraded its hardware infrastructure due to end-of-life.
• Managed downtimes, approved change request and maintenance windows.

Singapore

• Key Responsibilities:
• Hyperion Enterprise Performance Management (EPM) - Essbase and OBIEE implementation and upgrade for IB Reporting and Group Controlling.
• Lead technical analyst for Oracle Hyperion Planning implementation and upgrade for Finance Services.
• Analysis of business requirements and interactions with business analysts, testers, and developers in order to define technical solution for the delivery of application solutions.
• Escalation point and SME for Control-M, Oracle Hyperion EPM, Hyperion Planning, Enterprise Financials, DataStage, and OBIEE.
• Developed and supported Control-M functional and technical automated process on a 24x7 basis.

Singapore

• Key Responsibilities:
• Provide System Administration level 3 support to global overnight batch processing and on-line users as well as other in-house developed applications.
• Performed application environment refresh and coordinate with database team for database refresh and performed sanity checks.
• Part of regular weekend and out-of-hours support roster to work on critical issues in Asia Pacific, Europe, and Americas.
• Resolved incidents on production and non-production issues with the application environment.
• Supported Application Development and Test team by ensuring the system are available and performing as expected.

Philippines

• Key Responsibilities:
• Responsible for day-to-day Oracle application - HR technical support of multi-language systems by working closely with the Infrastructure and Development Teams to ensure the quality and timely delivery of services.
• Issue logging and end-to-end incident management system.
• Support the Oracle application - HR Production system (incident, problem management), Development and Test systems during all project phases.
• Help to implement Change control and release management within application environments;
• Liaising regularly with functional HRIS customers.

Philippines

• Key Responsibilities:
• Perform customising and configuration on PeopleSoft Workforce Administration and Enterprise Learning modules for Thailand country.
• Working with other team in fault finding, fault diagnosis and resolution.
• Developing customized Oracle application HR - Base Benefits modules.
• Change control and release management within application environments.

Philippines

• Key Responsibilities:
• Provide System Administration on ERP applications and expertise to the Application teams.
• Develop, test and deploy Autosys batch jobs and implement scripts as needed or required.
• Monitor, test and troubleshoot the technical architecture such as setup of connectivity, regular check-up of the project connectivity to the Oracle applications, Database, and UNIX.
• Responsible for System tools upgrade using Application Upgrade/Change Assistant (e.g. applying Patches and Bundles).
• Responsible for creating and implementing shell scripts to enhance performance of the Application servers.

Philippines

• Key Responsibilities:
• Perform System Administration support tasks to support the production, development, testing and training environments.
• Responsible for creating scripts for Autosys batch.
• Define application migration paths and perform object migration activities.
• Handled all Oracle Application project migrations for development, test and production environments using Application Designer and Data Mover.
• Refresh Application Environments for development and testing.