Sr. Director, Business Intelligence
Current
Jun 2022 - Present
AeroLeads people directory · profile
Eric Palacio Email & Phone Number
Software & Product Development Executive | Data Strategy & Data Solutions Expert | Digital Transformation Leader | Innovator
at
Carenet Health
1 work email found
@sykes.com
3 phones found area 813
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Software & Product Development Executive | Data Strategy & Data Solutions Expert | Digital Transformation Leader | Innovator
Location
Colorado Springs, Colorado, United States
Who is Eric Palacio? Overview
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Quick answer
Eric Palacio is listed as Software & Product Development Executive | Data Strategy & Data Solutions Expert | Digital Transformation Leader | Innovator at Carenet Health, based in Colorado Springs, Colorado, United States. AeroLeads shows a work email signal at sykes.com, phone signal with area code 813, and a matched LinkedIn profile for Eric Palacio.
Eric Palacio previously worked as Sr. Director, Business Intelligence at Carenet Health and Head of Scalability & Engineering at Sitel Group (Previously Sykes). Eric Palacio holds Abd, French Literature from University Of Pennsylvania.
Company email context
Email format at Carenet Health
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{first}.{last}@sykes.com
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AeroLeads found 1 current-domain work email signal for Eric Palacio. Compare company email patterns before reaching out.
Profile bio
About Eric Palacio
Trusted IT leader with over 20 years of success delivering complex Information Systems and leading high-performing teams through technology changes and evolving environments. History of leveraging existing and emerging technologies, uncovering opportunities and directing culturally and geographically diverse teams to develop secure, reliable and innovative solutions that align with corporate objectives. Deep expertise in software development strengthened by intellectual curiosity and adaptability, providing the foundation for consistent and tangible results.
Listed skills include Outsourcing, Vendor Management, Process Improvement, Bpo, and 7 others.
Current workplace
Eric Palacio's current company
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11 roles
Eric Palacio work experience
A career timeline built from the work history available for this profile.
Head Of Scalability & Engineering
- Responsible for delivering shared services and high value engineering to ensure security, standardization, automation, consistency and scalability across all Software R&D product teams and delivery centers.- Scope includes Application Security and Architecture, DevOps Engineering, Software Quality, Technology Research and Data Services.
Jan 2022 - Jun 2022
Vice President, Global Data Science And Engineering
Provide strategic direction and delivery of data science and data engineering activities for both client and Operations, as well as the continued evolution and delivery of digital transformation efforts for SYKES and its clients.
Feb 2020 - Feb 2022
Executive Director, Information Systems And Data Science
Selected to build and lead SYKES’ new data science team and to advance data science as a discipline across the enterprise to enable the company’s digital transformation strategy. Provided leadership and oversight of multiple key Information Systems functions, including data science, data engineering, data services, application architecture and development.
Oct 2016 - Feb 2020
Sr. Director, Global Is, Application Development
Guided feature and technology roadmap for multiple internal performance management applications to support the company’s Operational Excellence objectives.Improved applications stability and reduced risk through the implementation of SDLC standards and best practices.Improved Data Services reliability and effectiveness by implementing audit controls.
Dec 2008 - Sep 2016
Director - It Services
Promoted to direct all aspects of a complex IT implementation for a 5-year global contract with a leading consumer goods manufacturer. Responsible for a $15 million IT budget and for the delivery and support of a custom-developed CRM tool, data mart, and accompanying IT services. Successfully and quickly built a highly effective team of project managers.
Jun 2003 - Dec 2008
Various Titles
MANAGER / SR. MANAGER- SYSTEMS DEVELOPMENTLed the design, development and implementation of a Toshiba-branded version of SYKES’ diagnostic and self-help portal. Worked directly with the client’s IT and production teams for integration testing and deployment. Pioneered the design and development of SYKES global data warehouse to enable consolidated.
Jan 1999 - Jun 2003
Instructional Designer And Web Developer
Converted an existing shopping cart application to ASP.Co-designed and developed an online education web site for St Leo University.
Jun 1998 - Dec 1998
Instructor, French
Usf
Taught advanced French language classes as well as undergraduate and graduate French literature classes.
Aug 1996 - Jun 1998
Graduate Teaching Assistant
Taught advanced French languages and supervised junior Teaching Assistants.
Aug 1992 - Jun 1996
Lecturer In French
Taught French language classes level 1-6, revised beginners’ French curriculum and co-developed the department first computer-based course using Apple HyperCard.
Aug 1988 - Jul 1992
6 education records
Eric Palacio education
Abd, French Literature
University Of Pennsylvania
Ma, French Literature
Uc Santa Barbara
Licence (Ba), American And English Literature
Université Bordeaux Montaigne (Ex - Bordeaux 3)
Bts, Commerce International
Lycée Nicolas Brémontier, Bordeaux
Leadership Development Program
Center For Creative Leadership
Strategic Thinking
American Management Association
FAQ
Frequently asked questions about Eric Palacio
Quick answers generated from the profile data available on this page.
What company does Eric Palacio work for?
Eric Palacio works for Carenet Health.
What is Eric Palacio's role at Carenet Health?
Eric Palacio is listed as Software & Product Development Executive | Data Strategy & Data Solutions Expert | Digital Transformation Leader | Innovator at Carenet Health.
What is Eric Palacio's email address?
AeroLeads has found 1 work email signal at @sykes.com for Eric Palacio at Carenet Health.
What is Eric Palacio's phone number?
AeroLeads has found 3 phone signal(s) with area code 813 for Eric Palacio at Carenet Health.
Where is Eric Palacio based?
Eric Palacio is based in Colorado Springs, Colorado, United States while working with Carenet Health.
What companies has Eric Palacio worked for?
Eric Palacio has worked for Carenet Health, Sitel Group (Previously Sykes), Sykes, Bisk Education, and Usf.
How can I contact Eric Palacio?
You can use AeroLeads to view verified contact signals for Eric Palacio at Carenet Health, including work email, phone, and LinkedIn data when available.
What schools did Eric Palacio attend?
Eric Palacio holds Abd, French Literature from University Of Pennsylvania.
What skills is Eric Palacio known for?
Eric Palacio is listed with skills including Outsourcing, Vendor Management, Process Improvement, Bpo, Call Center, Software Development, Software Project Management, and Management.
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