Eric Pan Email & Phone Number

Vancouver, British Columbia, Canada

Responsibilities:- Customer Service: Greeted guests and assisted servers by delivering beverages to tables promptly and courteously.- Bussing and Cleaning: Cleared tables of empty glassware and cleaned tables to ensure a tidy and welcoming environment.- Refill Management: Monitored beverage stations and refilled water, soft drinks, and other beverages as needed.- Stocking Supplies: Restocked beverage stations with glasses, straws, napkins, and other necessary items.- Assisting Staff: Supported servers and bartenders by relaying drink orders and ensuring smooth service during peak hours.Skills Developed:- Customer service and communication- Time management and multitasking- Attention to detail and cleanliness- Teamwork and cooperationAchievements:- Consistently maintained a high standard of cleanliness and organization in the beverage area.- Recognized by supervisors for excellent customer service and efficiency.- Contributed to a positive dining experience, receiving positive feedback from guests and staff.

Vancouver, British Columbia, Canada

Responsibilities:- Grill Cook Duties: - Prepared and cooked a variety of grilled items, including burgers, hot dogs, and sandwiches, ensuring high-quality food standards. - Managed grill station cleanliness and maintenance, adhering to health and safety regulations. - Monitored food inventory levels at the grill station and communicated needs for restocking.- Concessions Management: - Oversaw the operation of multiple concession stands, ensuring efficient service and customer satisfaction. - Trained and supervised new staff, providing guidance on food preparation, customer service, and cash handling. - Coordinated the setup and breakdown of concession stands for events, ensuring all equipment and supplies were in place. - Managed cash registers, processed transactions, and balanced cash drawers at the end of shifts.Skills Developed:- Leadership and team management- Advanced food handling and safety practices- Effective communication and training techniques- Time management and organizational skills- Cash handling and transaction managementAchievements:- Improved grill station efficiency, reducing customer wait times and increasing satisfaction.- Successfully trained new staff members, enhancing overall team performance.- Maintained high standards of cleanliness and organization, receiving positive feedback from supervisors and customers.

Vancouver, British Columbia, Canada

Responsibilities:- Customer Service: Greeted customers warmly, took orders, and provided information about menu items.- Food and Beverage Preparation: Prepared and served snacks, beverages, and other concession items following health and safety standards.- Cash Handling: Operated cash registers, processed payments, and provided accurate change.- Inventory Management: Monitored stock levels, restocked supplies, and communicated inventory needs to supervisors.- Stand Maintenance: Kept the concession area clean and organized, including sanitizing surfaces and disposing of trash.- Team Collaboration: Worked with other attendants to ensure efficient and smooth operation during events.Skills Developed:- Customer service and communication- Food handling and safety practices- Cash register operation and cash handling- Time management and multitasking- Teamwork and collaborationAchievements:- Consistently received positive feedback from customers for friendly and efficient service.- Recognized by supervisors for maintaining high standards of cleanliness and organization.- Successfully managed high-traffic periods during major events, ensuring timely service and customer satisfaction.

Vancouver, British Columbia, Canada

Responsibilities:- Content Creation: Designed engaging stories, graphics, and videos for various Instagram.- Scheduling and Posting: Managed the posts to optimize engagement and reach.- Audience Engagement: Responded to comments and messages, fostering community interaction and customer satisfaction.- Analytics and Reporting: Monitored social media metrics, prepared reports on performance, and suggested improvements based on data.- Market Research: Conducted research on industry trends and competitor activities to inform content strategy.- Campaign Support: Assisted in planning and executing social media campaigns and promotions.Skills Developed:- Social media strategy and management- Graphic design and video editing- Data analysis and reporting- Communication and customer service- Time management and organization

Vancouver, British Columbia, Canada

Responsibilities:- Logistics and Organization: Coordinated team schedules, practices, and travel arrangements for games and tournaments.- Equipment Management: Maintained and organized team equipment, uniforms, and supplies, ensuring everything was ready for practices and games.- Record Keeping: Kept detailed records of player statistics, game scores, and team performance for coaching staff review.- Support Role: Provided assistance during practices and games, including setting up drills, managing the scoreboard, and attending to player needs.- Communication: Acted as a liaison between coaches, players, and school administration to ensure smooth team operations.Skills Developed:- Strong organizational and time management skills- Effective communication and teamwork- Attention to detail in record-keeping and logistics- Leadership and support in a team environmentAchievements:- Streamlined practice and game-day operations, improving overall team efficiency.- Recognized by coaches and players for reliability and dedication.- Contributed to a positive team environment, enhancing player morale and focus.

Vancouver, British Columbia, Canada

Responsibilities:- Customer Service: Assisted customers with deli orders, provided product information, and ensured satisfaction.- Food Preparation: Sliced, weighed, and packaged deli items; prepared sandwiches, salads, and platters.- Inventory Management: Monitored stock, rotated products, and assisted with deliveries.- Cash Handling: Operated registers, processed payments, and balanced cash drawer.- Team Collaboration: Worked with team members for efficient operation and customer service.- Compliance and Safety: Followed food safety regulations and company policies.Skills Developed:- Customer service and communication- Food handling and safety- Cash register operation- Teamwork and collaborationAchievements:- Received positive customer feedback for excellent service.- Recognized for maintaining cleanliness and organization.- Managed high-volume periods efficiently.

Bachelor Of Business Administration - Bba, Finance And Financial Management Services

Bachelor Of Business Administration - Bba, Finance And Financial Management Services

High School Diploma, General Studies, 12

Activities and Societies: Basketball, Community Service WorkExceptional High School student, who has devoted his focus to his education.