Over 13 years’ experience in an IT and service desk environment. Member of Wealth Management Diversity Circle to champion diversity. On more than one occasion led learning teams in college. Strong leadership traits: morality, courage, initiative, integrity, and respect for others. Awarded 14 best shots, 7 team best shots and 1 service excellence award for superior customer service. Average score from internal survey results 4.85 out of 5. Selected to assist in migrating team members to Windows 7 platform. Current on today’s technology. Critical thinking skills. Excellent organizational skills. Self-motivated and able to work independently. Detail oriented. Proven project management skills. Strong desire to learn a new environment. Outstanding personality that fosters the building of strong professional relationships
Listed skills include Project Management, Help Desk Support, Sdlc, Technical Support, and 16 others.