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@adobe.com
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1 phone found area 425
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Eric P. is listed as Seasoned support professional at Adobe, a company with 51 employees, based in Fort Worth, Texas, United States. AeroLeads shows a work email signal at adobe.com, phone signal with area code 425, and a matched LinkedIn profile for Eric P..
Eric P. previously worked as Escalation Resolution Manager at Adobe and Technical Account Manager at Invision. Eric P. holds Bachelor'S Degree, English Language And Literature/Letters from The University Of Texas At Austin.
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Contributes to development from inception to implementation, mindful of all aspects in between, including optimization of development processes, minimizing system resource usage, providing for internal non-technical business contributor needs, balancing conflicting product needs from various enterprise accounts, and maximizing usability of end-user experience.Driven to provide outstanding resources to achieve maximum value for users.Supervises and guides individuals to achieve optimum performance and engagement on scheduled timelines.Seasoned support veteran accomplished at assisting internal and external users with many and varied needs.Creates and maintains detailed, thorough documentation geared toward specific audiences based on levels of knowledge.Creative, focused, reliable, and dependable professional with many years of support and product development experience.Quickly and easily learns new programming languages, technical skills, software, production processes, and design and editorial styles.Accomplished admin-level-user with many server tools and operating systems; Web development languages and API interfaces; data storage and management systems; ticketing, support, and CRM systems; design and prototyping tools; and online workplace interface solutions.Years of proven remote-only high-level performance.
Listed skills include Javascript, Software Development, Software As A Service, Web Applications, and 14 others.
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San Jose, CA, US
Managed escalation engagements to achieve agreed upon success criteria for customers in account jeopardy. Engaged with clients via various video conferencing calls (Zoom, MS Teams, Bluejeans, and Google Meetings), email, and Zendesk tickets. Provided deep research and analysis of full life of client support for internal contacts in Sales and Accounts as.
New York, NY, US
Provided single-point-of-contact Tier One through Three support to Premium Enterprise clients via Zendesk tickets, Zoom conference calls, telephone, and email. Managed, coordinated, and supported client migrations to high-security, segregated-resource, AWS-based environments. Documented processes and procedures. Trained other TAM and support staff..
Butzbach, Hessen, DE
Designed, developed, implemented, and tested customization solutions for mobile web, iOS, and Android app proprietary platform using JavaScript, JQuery, HTML and CSS for user interface changes and PHP for import data transformations. Provided advanced Tier 2 and 3 troubleshooting and support for all aspects of platform. Led Tier 2 customization effort.
Provided Tier-2 Technical and DevOps Support for big-data-transformation middleware running Java code via Talend on Linux CentOS hardware. Managed whole code deployment process working closely with engineering team, business teams, and service teams via Atlassian JIRA issue tracker, Jenkins, and Git. Managed and maintained 24 production, 9 staging, and 7.
Austin, Texas, US
Worked closely across Engineering, Product Management, Technical Support, and Professional Services teams to provide timely and complete solutions for high-touch B2B enterprise customer problems. Configured complex testing environments to reflect specific customer implementations. Provided sole Administrator control of Atlassian JIRA issue tracking system.
Austin, Texas, US
Supported enterprise clients' implementations of complex online social media SaaS application suite on their own large-scale corporate websites utilizing editorial content management workbench interface, JavaScript widgets, API, and SDK to access Pluck-stored data via enterprise application running on servers maintained by Pluck. Communicated between B2B.
Other employees you can reach at adobe.com. View company contacts for 51 employees →
Siddharth Jain
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Noida, Uttar Pradesh, India, India
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MG
Monisha Ghatke
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Bengaluru, Karnataka, India, India
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MC
Mohammad Chechenia
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Zarqa, Jordan, Jordan
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LH
Latika H.
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Washim, India, India
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HS
Huma Salman
Colleague at Adobe
Latifabad, Sindh, Pakistan, Pakistan
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SP
Skaistė Pigagaitė
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Vilnius, Vilniaus, Lithuania, Lithuania
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HA
Habib Alrehman
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Kuwait City, Al Asimah, Kuwait, Kuwait
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ЛС
Лариса Селиверстова
Colleague at Adobe
Kyiv, Kyiv City, Ukraine, Ukraine
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Hitum Sleem
Colleague at Adobe
Tripoli, Tripoli, Libya, Libya
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EX
Erick Xavier
Colleague at Adobe
Passo Fundo, Rio Grande Do Sul, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Eric P. works for Adobe.
Eric P. is listed as Seasoned support professional at Adobe.
AeroLeads has found 1 work email signal at @adobe.com for Eric P. at Adobe.
AeroLeads has found 1 phone signal(s) with area code 425 for Eric P. at Adobe.
Eric P. is based in Fort Worth, Texas, United States while working with Adobe.
Eric P. has worked for Adobe, Invision, Shopgate Inc., Homeaway.Com, and Pluck.
Eric P.'s colleagues at Adobe include Siddharth Jain, Monisha Ghatke, Mohammad Chechenia, Latika H., and Huma Salman.
You can use AeroLeads to view verified contact signals for Eric P. at Adobe, including work email, phone, and LinkedIn data when available.
Eric P. holds Bachelor'S Degree, English Language And Literature/Letters from The University Of Texas At Austin.
Eric P. is listed with skills including Javascript, Software Development, Software As A Service, Web Applications, Xml, Css, Xhtml, and Api.
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