Eric Penh

Eric Penh Email and Phone Number

Senior Product Analyst @ Shippit
sydney, new south wales, australia
Eric Penh's Location
Sydney, New South Wales, Australia, Australia
Eric Penh's Contact Details

Eric Penh personal email

n/a
About Eric Penh

I specialize in transforming complex datasets into actionable insights that drive innovation and operational efficiency.With expertise spanning food and groceries, consumer services, banking, wealth management, and logistics, I bring deep technical skills in data pipeline optimization, advanced analytics instrumentation, and the development of scalable data solutions. My experience includes:

Eric Penh's Current Company Details
Shippit

Shippit

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Senior Product Analyst
sydney, new south wales, australia
Website:
shippit.com
Employees:
89
Eric Penh Work Experience Details
  • Shippit
    Senior Product Analyst
    Shippit Jul 2023 - Present
    Sydney, New South Wales, Australia
    Leveraged a robust tech stack, including Snowflake, Looker, DBT, Intercom, Salesforce, and Amplitude, to deliver actionable insights and drive business outcomes.Established reverse-ETL connections to integrate business systems with the data warehouse, laying the foundation for an early Customer Data Platform.Partnered with Customer Success and Support leadership to transform their functions into data-driven operations, including: - Designing a customer health score to identify at-risk customers and implementing at-scale strategies to reduce churn - Identifying inefficiencies in our support operations and assisting in the automation of high-volume resolutionsManaged product analytics and led the implementation of analytics instrumentation within the R&D organization to enhance data-driven decision-making.Collaborated with the Salesforce team to enrich data within business systems, ensuring comprehensive and accurate insights.Facilitated the migration of the core support platform from Zendesk to Intercom by developing robust DBT data pipelines and reporting capabilities for both systems.
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  • Shippit
    Product Analyst
    Shippit Apr 2022 - Jun 2023
    Sydney, New South Wales, Australia
    View
  • Afterpay
    Data Analytics (Consumer Services)
    Afterpay Dec 2021 - Mar 2022
    Sydney, New South Wales, Australia
    Maintained and optimized data pipelines using Redshift to ensure efficient data flow and accessibility.Conducted comprehensive data cleaning and analysis to identify and address operational inefficiencies in consumer services.Developed actionable insights to consolidate processes, driving significant cost reductions.
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  • Quantium
    Senior Data Analyst
    Quantium Oct 2021 - Nov 2021
    Sydney, New South Wales, Australia
    Led the technical implementation of a Banking and Wealth data product, integrating advanced analytics solutions into banking systems across New Zealand, Hong Kong, and Great Britain.Partnered with Sales and Customer Success teams to deliver technical insights and support for complex sales initiatives.Enhanced product performance through cross-functional collaboration with analysts and engineers to refine features and productionize enhancements.Ensured product reliability and client value by validating data coverage and accuracy across diverse datasets.Managed and developed an offshore analytics team while mentoring junior analysts to foster professional growth and operational excellence.
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  • Quantium
    Data Analyst
    Quantium Sep 2019 - Oct 2021
    Sydney, New South Wales, Australia
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  • Quantium
    Graduate Data Analyst
    Quantium Feb 2018 - Sep 2019
    Sydney, Australia
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  • Kpmg Australia
    Tax Vacationer
    Kpmg Australia Nov 2016 - Jun 2017
    Sydney, Australia
    View
  • Awe Limited
    Engineering Intern
    Awe Limited Dec 2015 - Oct 2016
    North Sydney
    View

Eric Penh Skills

Time Management Team Leadership Team Organisation Sports Injuries Sports Coaching

Eric Penh Education Details

Frequently Asked Questions about Eric Penh

What company does Eric Penh work for?

Eric Penh works for Shippit

What is Eric Penh's role at the current company?

Eric Penh's current role is Senior Product Analyst.

What is Eric Penh's email address?

Eric Penh's email address is er****@****ore.com

What schools did Eric Penh attend?

Eric Penh attended Unsw Australia.

What are some of Eric Penh's interests?

Eric Penh has interest in Children.

What skills is Eric Penh known for?

Eric Penh has skills like Time Management, Team Leadership, Team Organisation, Sports Injuries, Sports Coaching.

Who are Eric Penh's colleagues?

Eric Penh's colleagues are Nathan Christos, Simon Zipperlen, Edward Bareng, Vincent Tsai, Bargiel Aleksei, Arielle Marie, Jesus (/ˈhe.sus/) T..

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